Customer Attuned’s News feed brings our latest updates.

Customer Attuned welcomes Paul Cranston to the team

We are pleased to welcome Paul Cranston to the Customer Attuned team. Paul helps organisations better understand their customers so that their marketing and customer managemen… Read more

Season’s Greetings from Customer Attuned

Sending Season’s Greetings from all of us at Customer Attuned to you ! What a year it has been for all of us! Wishing each and every one of you a peaceful time during the festive s… Read more
The Trust Factor

Customer Attuned Newszine October Issue – B2B Trust explained

Trust is such a heavy word. It carries huge responsibility. We use it in so many situations and yet, we often test the boundaries, stretching it to see how much wriggle room we have, b… Read more

Online Panel Discussion: Adapting to New Normal Customer Behaviour

Adapting to New Normal Customer Behaviour Online Panel Discussion Book Now There is universal agreement that for the vast majority of companies the New Normal will look very diff… Read more

A new year, and a new associate – building our capabilities and our credentials

We are pleased to announce the appointment of Steve Alderman as a senior associate to the team at Customer Attuned to build our credentials in procurement across a variety of impor… Read more

How Customer Behaviour is Changing – Disruption at Every Turn

Director of Customer Attuned, Peter Lavers, blog has been featured in Just Marketing, February edition. “Reading the SAS / Futurum “Experience 2030” report made me think… Read more

Earned, not Given: The Secret to Customer Loyalty in a Digital Age

Customer Attuned director Peter Lavers has had an article on consumer loyalty published in the latest issue of Customer Experience Magazine. The SAS/Futurum Experience 2030 re… Read more

Speaker Spotlight Laura Jordan

** COVID 19 Update: Event postponed until Thursday 4th June 2020** Speaker Profile: Laura Jordan, COO, Insurance Pricing, AXA XL  … Read more

Keynote Speaker Spotlight Dr Jim McGowan

**COVID 19 Update: Event postponed until Thursday 4th June 2020** Keynote Speaker Profile:  Dr Jim McGowan, Managing Director, Wall Street English International.… Read more

Fonolo: Top 20 Customer Service blogs to read in 2020

Congratulations to one of our founding directors Peter Lavers, who has been named as a top blogger in the realm of Customer Service. The list has been created by Fonolo, who provid… Read more