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What can B2B learn from the Carillion Liquidation?

Like many people who run relatively small B2B companies in the UK I have looked on in dismay at the collapse of our second largest building company. I have no wish to add to the finger-… Read more
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5 ways to increase support team productivity

Welcome to our new guest blogger Jason Grills, who specialises in customer service enhancement and productivity. “Productivity is being able to do things that you were never a… Read more
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Exporting and International Business Development

Are you preparing to make the most of your international trade and business development opportunities pre & post Brexit? A leading bank has recently published a UK trade outl… Read more
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Customer Attuned Director Guest Speaker at The University of Southampton

Customer Attuned Director, Mark Hollyoake, delivered a guest lecture at the University of Southampton today. Over the course of two hours Mark led an interactive session that ex… Read more
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Customer Attuned Director to Speak at British Academy of Management Conference

Mark Hollyoake – Customer Attuned Director has been accepted to present a paper at the BAM conference The paper; ‘What’s in a Name’: re-defining B2B Tr… Read more
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The DNA of Trust

Trust in a B2B context has received increasing attention in recent years, as organisations recognize its role in relationship development. In this blog, using insight from lite… Read more