Join the Customer Attuned team for our Providing Leadership Through Change & Uncertainty event, featuring real case studies, success stories and ideas from top industry le… Read more
“Leadership trust is driven by positive intentions translated and communicated effectively to the people that turn them into reality. The effect and experience is of mutua… Read more
http://customerattuned.com/wp-content/uploads/2019/01/Untitled-design-12.png354704Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2019-01-25 16:25:322019-01-31 10:08:212019 – The Growth of Trust as a Core B2B Relationship Driver
Faced with home market uncertainty, businesses are looking beyond Europe for growth with 10% saying they have never been more determined to develop their export business.
In our… Read more
http://customerattuned.com/wp-content/uploads/2018/12/Untitled-design-11.png5121024Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2018-12-20 11:45:522019-01-14 10:32:37It must be Christmas – receive a free copy of Managing Distributors as Partners
I am delighted to be recognised by SAS as an influencer in the realms of Customer Experience, value analytics and CRM. In my collaborative role with them I have been reading the resu… Read more
http://customerattuned.com/wp-content/uploads/2018/10/SAS-GDPR.jpg496640Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-10-26 12:55:452018-10-26 17:42:58What is the customer reaction to GDPR telling us about our data culture?
Using your Relationship Experience to Build Trust
A lot has been written about how the relationship experience creates competitive advantage in an increasingly commoditising… Read more
Customer Attuned Director, Mark Hollyoake shares the research insights from his DBA on Trust within B2B Relationships at the forthcoming event:
Your Future in Partnership with… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-06-26 09:56:142018-06-27 08:45:30B2B Trust as business developer
Like our personal world, business to business can also be surrounded by fake news, false claims, unethical behaviours and self interest. Never has there bee… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2018-03-20 14:54:292018-03-20 14:54:29How to use Trust DNA™ for Business Development
Trust is the buzzword of the moment in Business to Business, the new elixir that clinches contracts, opens doors and pushes up profits without requiring resources or investment;… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2018-03-19 10:40:062018-03-19 10:41:51Trust Talk – “Trust as an element of Customer Development”
Influencer Marketing is becoming increasingly recognised as an important component in the marketing mix*, particularly with the rise of digitally-enabled customer empowerm… Read more
How strong is the relationship with your most important customer? Over the last 15 years we have been researching and exploring trust as an indicator of partnership strength.
Whe… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-08-23 14:21:372017-08-23 14:21:37‘TRUST’ – THE PARTNERSHIP GLUE
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