I am delighted to be recognised by SAS as an influencer in the realms of Customer Experience, value analytics and CRM. In my collaborative role with them I have been reading the resu… Read more
http://customerattuned.com/wp-content/uploads/2018/10/SAS-GDPR.jpg496640Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-10-26 12:55:452018-10-26 17:42:58What is the customer reaction to GDPR telling us about our data culture?
Those who know me will confirm that I am an “accidental influencer”. I’m just somebody who’s passionate about customer experience and business value who started sharin… Read more
http://customerattuned.com/wp-content/uploads/2018/06/Digital-Shadows.jpg233744Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-06-18 01:00:522018-06-15 09:33:05Insight-Driven Marketing – The Intention/Reality Gap
Our founding director and Head of Relationship Quality Peter Lavers has again been recognised as one of the world’s top influencers in Customer Experience (CX).
Peter wil… Read more
Customer Attuned Director and Head of Relationship Quality, Peter Lavers, has been commissioned by Dimension Data to contribute to its 2018 Global Customer Experience Benchma… Read more
Customer Attuned director Peter Lavers will be co-hosting an IBM Watson Commerce B2B tweetchat with Melissa Gonzalez (award winning retail strategist) on Tuesday 13 February a… Read more
A little while ago a Helsinki-based customer feedback analytics company called Lumoa asked me to contribute to a blog series they were writing on the future of Customer Experienc… Read more
We’re delighted to report that one of our founding directors Peter Lavers has again been featured by Capterra as one of the top influencers in the world in the field of Custom… Read more
Customer Attuned clients NS&I and Atos have been featured in a great article from NelsonHall on transforming the digital customer experience.
You can read the full article a… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-01-25 10:03:112018-01-25 10:03:11NS&I and Atos Featured in NelsonHall Article
It’s hard to believe that the Credit Crunch hit the global economy a whole decade ago!
Readers in their mid-thirties and under may not have experienced anything in their profess… Read more
CXM the Customer Experience Magazine has recently published an article by one of our Customer Attuned Directors, Peter Lavers. In the article, Peter shares his experience from o… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-07-04 14:26:122017-07-04 14:26:12Two of the Most Common Mistakes Companies Make in Customer Experience
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