Customer Attuned Director Peter Lavers has again been named as one of the world’s top customer service influencers.
He has been featured on Fit Small Business’s Top Customer… Read more
http://customerattuned.com/wp-content/uploads/2019/01/Customer-Service-influencer.png303350Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2019-06-21 08:51:272019-06-21 08:51:27Peter Lavers included in Top Customer Service Influencer List 2019
At Deep-Insight, I spend a lot of my time trying to help our clients figure out how to build strong trusted relationships with their B2B (Business-to-Business) customers. Trust i… Read more
http://customerattuned.com/wp-content/uploads/2019/06/shutterstock_1067105606-2.jpg470704John O'Connorhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngJohn O'Connor2019-06-06 11:45:472019-06-10 11:11:28Trusted Relationships = Consistently Good Service
This January, top industry leaders joined together to discuss Dimension Data’s recent 2019 Customer Experience Benchmarking Report. As a recognised CX influencer, I wa… Read more
How can AI help the retail sector as it goes through more upheaval in three key aspects of the way it goes to market and operates?
The retail sector is under much scrutiny at the moment… Read more
http://customerattuned.com/wp-content/uploads/2019/01/SAS-shopper-price-sensitivity.png7161484Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2019-01-31 04:04:342019-02-05 15:11:363 Reasons Why Retail Needs AI to Stay Competitive and Joined-Up
CX expert Peter Lavers deep-dives Dimension Data’s 2019 Global Customer Experience Benchmarking Report to explore three key subjects that are vital for every B2B compan… Read more
Amongst all the predictions and forecasts that you’ll read as we enter 2019, here’s one that I’m 100% certain will be spot-on for B2B companies this year:
The quality of your… Read more
http://customerattuned.com/wp-content/uploads/2019/01/00142_109_CA_Social-Media-JAN-CRQ-v2-01-1.jpg354704Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2019-01-11 15:17:222019-01-14 11:20:40What Will Your Customer Relationship Quality Be In 2019?
Peter Lavers contributes to a new e-book from Panviva: Build a Better Customer Experience – Tips from 10 CX Industry Experts!
10 leading influencers and innovators in th… Read more
It’s that time of year again for us to look ahead and try to make sense of the challenges ahead.
Despite the political and world turmoil, business continued to tick along in 2018, a… Read more
We are delighted to announce that Customer Attuned director Peter Lavers will be attending IBM’s showcase global conference Think 2019 in San Francisco in February. Peter wil… Read more
Faced with home market uncertainty, businesses are looking beyond Europe for growth with 10% saying they have never been more determined to develop their export business.
In our… Read more
http://customerattuned.com/wp-content/uploads/2018/12/Untitled-design-11.png5121024Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2018-12-20 11:45:522019-01-14 10:32:37It must be Christmas – receive a free copy of Managing Distributors as Partners
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