How good are you at selling and managing relationships within an expert-led industry?
In this article, we look at the role of the sales and/or account management team in creating a… Read more
http://customerattuned.com/wp-content/uploads/2019/04/shutterstock_396753343-2-2.jpg470704Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2019-04-12 17:00:272019-04-12 17:04:47Account Management in Financial Services – Expert Salesmen or Experts Who Can Sell?
Those who know me will confirm that I am an “accidental influencer”. I’m just somebody who’s passionate about customer experience and business value who started sharin… Read more
http://customerattuned.com/wp-content/uploads/2018/06/Digital-Shadows.jpg233744Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-06-18 01:00:522018-06-15 09:33:05Insight-Driven Marketing – The Intention/Reality Gap
Had a terrific first session with the graduate intake for the CONTACTUM Sales Academy; very enthusiastic bunch of guys and they will help shape the wider sales academy programme t… Read more
Had a great day with Nigel and the sales colleagues from CONTACTUM at an exhibition in Exeter – great insights to help develop the Sales Academy, and first hand experience of d… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Gary Lunthttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngGary Lunt2018-05-04 11:45:252018-05-04 11:47:19Developing the Sales Academy
We’re delighted to include this guest blog from our friend an associate Paul Laughlin.
Do you have a stakeholder map? Is it up-to-date and do you use it?
Those questions freq… Read more
http://customerattuned.com/wp-content/uploads/2017/11/iStock-650032976.jpg200300Paul Laughlinhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPaul Laughlin2017-11-08 15:28:062017-11-08 15:45:03The Why, What and How of Stakeholder Mapping
At Customer Attuned, one of our sectors of expertise is the insurance industry. Being a ‘non-player’ in the process of underwriting business for customers, we… Read more
http://customerattuned.com/wp-content/uploads/2017/07/broker-business.png11522048Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-07-04 15:58:422018-01-05 08:25:16Writing business - It's all about attitude
So, back with the theme of the original TV series, who wants to win the prize? And here we are with three fabulous questions – where is my significant growth going to come from? Who i… Read more
http://customerattuned.com/wp-content/uploads/2015/10/CRM-6-Steps-for-Change-1-e1497256316448.jpg953993Gary Lunthttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngGary Lunt2017-06-12 09:32:442018-01-05 08:29:43Finding the right answers to your $64,000 questions
If it was easy, the original TV series would never have existed; so, we all know it is difficult to find the answers to some really challenging questions, such as “where will I get m… Read more
http://customerattuned.com/wp-content/uploads/2016/06/IMG_3368.jpg6671000Gary Lunthttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngGary Lunt2017-06-12 09:12:112018-01-05 08:30:24How many times have you heard someone say – “here is your $64,000 question?” And how many times have you failed to have the right answer?
The Hornby Hobbies Story so far …
We have been on an incredible journey with the Sales teams from Hornby Hobbies over the last six months. The start point saw a team with pressure on… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-04-21 14:38:452017-04-21 14:42:13Developing People to Deliver Change
This series of blogs explores twelve “golden threads” of critical capability across the CAA® model and considers their application in B2B customer management (CM). All of… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2015-07-14 07:00:222016-06-07 12:07:27The Golden Threads: Part 12 (of 12): Information & Technology
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