, , , , , , , , , , , , , , ,

How many times have you heard someone say – “here is your $64,000 question?” And how many times have you failed to have the right answer?

If it was easy, the original TV series would never have existed; so, we all know it is difficult to find the answers to some really challenging questions, such as “where will I get m… Read more
, , , , , , , , ,

The DNA of Trust

Trust in a B2B context has received increasing attention in recent years, as organisations recognize its role in relationship development. In this blog, using insight from lite… Read more
, , , ,

Understanding and building sales capability

In the world of B2B, the capability of your people is crucial to your company’s success. We have drawn from a recent client engagement to share a case study demonstrating how inve… Read more
, , , , , , , , , ,

Customer Attuned spotlights Employee Relationship Quality (ERQ)

Customer Attuned have been managing Customer Relationship Quality (CRQTM) programmes with our UK clients for a number of years. But did you know that we also offer an Employee ver… Read more
, ,

Making MBTI Work For Sales Teams – Part 3

Flexing selling style to better connect In our previous papers we have looked at each of the four MBTI ‘scales’ and have addressed three vital questions: How do we spot this cha… Read more
, ,

Making MBTI Work For Sales Teams – Part 2

Moving to scale 3 – Thinking to Feeling This series of short papers is focussed on the application of MBTI understanding to sales and the vital missing piece of the jigsaw in most M… Read more