Peter Lavers voted SAPs Top 60 Influencer

When it comes to customer experience, there are some thought leaders who are making big strides and providing thought-provoking insights and ideas. To help you get an edge and learn from the best, we’ve done our research (using a variety of tools and good old research) and compiled a list of influencers who know what they’re talking about and are ready to share.

Below are the Top 60 Customer Experience Influencers and some companies who are sharing some good stuff. Enjoy!

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Ellie Luk

Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong, where she was responsible for creating e-commerce platforms, initiating marketing strategies, developing B2B collaborations and partners and orchestrating customer events and conferences.

A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.

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