Customer Attuned welcomes Paul Cranston to the team

We are pleased to welcome Paul Cranston to the Customer Attuned team. Paul helps organisations better understand their customers so that their marketing and customer managemen… Read more

Season’s Greetings from Customer Attuned

Sending Season’s Greetings from all of us at Customer Attuned to you ! What a year it has been for all of us! Wishing each and every one of you a peaceful time during the festive s… Read more

Dr Mark’s Virtual Tea Time Chat with Tessa Boshoff, Wall Street English

Welcome to the next episode in Dr Mark’s Virtual Tea Time Chats. Today, Mark talks with Tessa Boshoff, VP, Human Resources at Wall Street English in Barcelona. Wall Street E… Read more
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Supporting clients as they manage their new homeworkers

One thing that we haven’t been short of in social media this year, has been articles and advice aplenty on how to deal with the challenges posed by Covid19, but what about articles on… Read more
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Are there any good reasons for delaying a CX listening or improvement programme?

Timing always seems to be an issue with new voice of the customer (VoC) surveys, capability building, and customer experience (CX) improvement programmes. I often hear “l… Read more