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Making Customer Centricity a Reality – Panel Summary

Customer centricity is a term that has been around for a number of years, but what does it mean in a business-to-business environment and how do we turn the words into a change in the w… Read more

Making Customer Centricity a Reality Q3 – Panel Discussion – June 2021

How customer centric is your company? Does your customer strategy have the best of intentions, but in reality, is disjointed leaving the customer frustrated?   In our lates… Read more

Making Customer Centricity a Reality Q2 – Panel Discussion – June 2021

How customer centric is your company? Does your customer strategy have the best of intentions, but in reality, is disjointed leaving the customer frustrated?   In our lates… Read more

Making Customer Centricity a Reality Q1 – Panel Discussion – June 2021

How customer centric is your company? Does your customer strategy have the best of intentions, but in reality, is disjointed leaving the customer frustrated?   In our lates… Read more
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Top 25 CX Blogs

We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more
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Onalytica Interview with Peter Lavers

I was delighted to be interviewed by Onalytica recently – the World’s largest B2B influencer marketplace. In the interview I’m asked about how I became rec… Read more

Making Customer Centricity a Reality – June 2021 Newszine

Welcome to the latest issue of the Customer Attuned Newszine: Making Customer Centricity a Reality Do you customers really benefit from your customer strategy? Customer Centri… Read more
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Awards Magazine recognises Peter Lavers as Top Influencer

We are delighted to announce that our founding director Peter Lavers has again been recognised as one of the World’s top 50 customer experience influencers, this time by T… Read more