Unpacking the B2B Trust DNA™ Model
Trust is a key dynamic in business to business (B2B) relationship success. It is often quoted and referenced, yet little understood.
It has taken me over five years of academic doc… Read more
Changing customer behaviour – the impact on Learning & Development
As our business prepares to host a panel discussion ‘Adapting to new normal customer behaviour’ that explores amongst other things, the impact of the Covid19 pandemic on changin… Read more
/by Alan ThompsonLosing the opportunity to add value could also lose you trust and the business.
As an insurance broker, your role is to understand my insurance needs and find the best match to the market to meet those needs. Given there are so many direct providers, onli… Read more
/by Dr Mark HollyoakeWhere have all my customers gone?
Let’s get down to basics; the majority of UK businesses will be having problems with their customer base, it just depends upon the severity of the impacts of the pandemic, lo… Read more
/by Gary LuntSpeaker Spotlight – Panel Discussion – Adapting to New Normal Customer Behaviour
/by Ellie LukOnline Panel Discussion: Adapting to New Normal Customer Behaviour
Adapting to New Normal Customer Behaviour
Online Panel Discussion
Book Now
There is universal agreement that for the vast majority of companies the New Normal will look very diff… Read more
/by Ellie LukHow can we better manage our own and our team’s resilience – Panel Discussion Summary
/by Alan ThompsonSupporting our clients in a virtual world
As part of our ongoing engagement with one of our clients, Bupa, we have recently designed and delivered a new virtual classroom session to members of the UK Insurance Account Mana… Read more
/by Alan ThompsonNot making your targets? Don’t despair!
Most companies are facing their biggest challenges of peacetime history as we navigate through the Coronavirus pandemic.
Some won’t make it.
Falling sales and profits?
Many are… Read more
/by Peter LaversWhat is Trust in B2B Relationships?
What is Trust in B2B relationships? This is a question I have been wrestling with since I enrolled on a Doctoral research programme at the University of Southampton. From years of w… Read more
/by Dr Mark Hollyoake
Building Better B2B Relationships-
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Albion Mills,
Albion Road,
Greengates,
Bradford,
West Yorkshire,
United Kingdom,
BD10 9TQ
Albion Mills,
Albion Road,
Greengates,
Bradford,
West Yorkshire,
United Kingdom,
BD10 9TQ
