New Event: The Impact of Hybrid Working on How we Build and Manage Trusted Customer Relationships

The Impact of Hybrid Working on How we Build and Manage Trusted Customer Relationships We are pleased to announce our next event will be on how we build and manage trusted customer r… Read more

Digital Transformation in Healthcare – Part 2

What does it take to lead a digital transformation in healthcare? Wil Payne, Leadership consultant and coach, chairs the second panel discussion in this series to explore experi… Read more

Customer Attuned Company Brochure – Building Trust in B2B Relationships

Building Trust in Business to Business Relationships We specialise in helping our customers build better B2B relationships to drive mutual commercial value.  In B2B, we believ… Read more
,

Building ‘Business-to- Business’ Trust At Operations Level. Part 3

Building ‘Business-to- Business’ Trust At Operations Level Let’s take a look at trust development and how to “make it happen” and turn leadership intention… Read more
, ,

How do you align Sales Director objectives with your board colleagues?

How do you align Sales Director objectives with your board colleagues?   Answers – multiple choice as follows; Shout louder! Give them more objectives than needed … Be smart… Read more
, , ,

Digital Transformation in Healthcare – Live Discussion on July 26

Digital Transformation in Healthcare   Can industry ever be trusted by the NHS to deliver digital transformation while truly addressing patient needs? Join us in the first… Read more
, , , , , , , , , , , , , , , ,

Truth Loyalty Webinar with Peter Lavers

Peter Lavers recently took part in this webinar with Amanda Cromhout, CEO of South Africa’s leading loyalty programme experts, Truth. It was a wide-ranging discussion co… Read more
, , , , , , ,

Making Customer Centricity a Reality – Panel Summary

Customer centricity is a term that has been around for a number of years, but what does it mean in a business-to-business environment and how do we turn the words into a change in the w… Read more
, , , , , , , , , , , , , , , ,

Top 25 CX Blogs

We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more
, , , , , , , , , , , ,

Onalytica Interview with Peter Lavers

I was delighted to be interviewed by Onalytica recently – the World’s largest B2B influencer marketplace. In the interview I’m asked about how I became rec… Read more