, , ,

Losing the opportunity to add value could also lose you trust and the business.

  As an insurance broker, your role is to understand my insurance needs and find the best match to the market to meet those needs. Given there are so many direct providers, onli… Read more
, ,

Online Panel Discussion: Adapting to New Normal Customer Behaviour

Adapting to New Normal Customer Behaviour Online Panel Discussion Book Now There is universal agreement that for the vast majority of companies the New Normal will look very diff… Read more
, , , , , ,

Supporting our clients in a virtual world

As part of our ongoing engagement with one of our clients, Bupa, we have recently designed and delivered a new virtual classroom session to members of the UK Insurance Account Mana… Read more
, , , , , , , , , , , , ,

Not making your targets? Don’t despair!

Most companies are facing their biggest challenges of peacetime history as we navigate through the Coronavirus pandemic. Some won’t make it. Falling sales and profits? Many are… Read more
, , , ,

What is Trust in B2B Relationships?

What is Trust in B2B relationships? This is a question I have been wrestling with since I enrolled on a Doctoral research programme at the University of Southampton. From years of w… Read more