The term Agile Working is being used within more & more businesses. Although loosely defined, it generally refers to a more flexible and pacey way of working. In this post, I sh… Read more
https://customerattuned.com/wp-content/uploads/2020/02/LaughlinAgile.jpg8031496Paul Laughlinhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPaul Laughlin2020-02-13 17:02:142020-02-13 17:02:48Getting Agile really working outside of IT requires culture change
I have mentioned before that analysts benefit from stronger commercial awareness. But what do I mean by this term?
The easiest way to explain is to set it in context. A lack of commer… Read more
https://customerattuned.com/wp-content/uploads/2019/04/shutterstock_331290470-2.jpg469704Paul Laughlinhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPaul Laughlin2020-01-08 15:46:402020-01-08 15:48:17The need for analysts to have improved commercial awareness
International recognition as a top influencer / expert in the field of Customer Experience (CX) is not something that Customer Attuned’s co-founder Peter Lavers has act… Read more
We recently held a breakfast briefing in Birmingham on the extremely topical subject of providing leadership in times of uncertainty and despite the usual problems with early mo… Read more
https://customerattuned.com/wp-content/uploads/2019/11/Calum.jpg510680Gary Lunthttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngGary Lunt2019-11-13 15:59:342019-11-13 16:00:24Breakfast Briefing: Providing leadership in times of uncertainty; Birmingham, October 2019
Customer Attuned co-founder Peter Lavers has again been named as a top influencer in the realm of Customer Experience (CX).
The list has been created by Exceeders – an IT community… Read more
https://customerattuned.com/wp-content/uploads/2019/11/Exceeders.jpg271495Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2019-10-23 14:38:052019-11-27 14:39:19Exceeders’ List of top 10 Customer Experience Influencers
Following our successful breakfast event in Edinburgh earlier in the year, we are delighted to be running a similar event in Birmingham on 17th October. Our thanks to Barclays who… Read more
In one of our recent articles, we looked at some of the outputs from discussions held at our breakfast event in Edinburgh looking at the challenges associated with turning busines… Read more
https://customerattuned.com/wp-content/uploads/2019/06/shutterstock_361884734.jpg469704Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2019-06-03 12:20:462019-06-03 12:20:46Resilience During Times of Change
At our recent breakfast event in Edinburgh, one of the topics covered was the challenges associated with turning business intent into reality.
During the event, it was highlight… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_195219449-2-2.jpg354704Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2019-05-10 10:12:352019-05-10 10:12:53Turning Business Intention Into Reality
A key element of how we see leaders and how we select leadership candidates is their integrity. But what does this mean?
Integrity can be defined in two ways: as being honest and havi… Read more
Coaching is a simple concept but infinitely varied in how it can be applied. It combines simple exercises with profound insights into how an individual sees themselves in the worl… Read more
https://customerattuned.com/wp-content/uploads/2019/03/shutterstock_1034307769-2-2.jpg354704Calum Byershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngCalum Byers2019-03-27 14:09:202019-03-27 14:09:20How to Successfully Coach an Individual
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