Following our successful breakfast event in Edinburgh earlier in the year, we are delighted to be running a similar event in Birmingham on 17th October. Our thanks to Barclays who… Read more
In one of our recent articles, we looked at some of the outputs from discussions held at our breakfast event in Edinburgh looking at the challenges associated with turning busines… Read more
https://customerattuned.com/wp-content/uploads/2019/06/shutterstock_361884734.jpg469704Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2019-06-03 12:20:462019-06-03 12:20:46Resilience During Times of Change
At our recent breakfast event in Edinburgh, one of the topics covered was the challenges associated with turning business intent into reality.
During the event, it was highlight… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_195219449-2-2.jpg354704Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2019-05-10 10:12:352019-05-10 10:12:53Turning Business Intention Into Reality
A key element of how we see leaders and how we select leadership candidates is their integrity. But what does this mean?
Integrity can be defined in two ways: as being honest and havi… Read more
Coaching is a simple concept but infinitely varied in how it can be applied. It combines simple exercises with profound insights into how an individual sees themselves in the worl… Read more
https://customerattuned.com/wp-content/uploads/2019/03/shutterstock_1034307769-2-2.jpg354704Calum Byershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngCalum Byers2019-03-27 14:09:202019-03-27 14:09:20How to Successfully Coach an Individual
The British Army has been providing courses on leadership development at Sandhurst since 1812 when it was recognised that leading men into battle required more than just an arist… Read more
https://customerattuned.com/wp-content/uploads/2019/03/shutterstock_574135633-2-2.jpg354704Calum Byershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngCalum Byers2019-03-22 10:34:132019-03-22 10:34:44Leadership – The Three Cs
Leadership can be simply defined as “motivating a group of people to act towards achieving a common goal.” What this means in practice and what it takes to be a “good” leade… Read more
Some years ago, I heard a radio interview with the chairman of a large technology company. He was asked what key traits he looked for in his board. He summarised his answer as “op… Read more
“Management is about answers. Leadership is about questions.”
There have been many acres of newsprint dedicated to defining the difference between management and leaders… Read more
https://customerattuned.com/wp-content/uploads/2019/02/shutterstock_721313680.jpg28805120Calum Byershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngCalum Byers2019-02-22 16:00:092019-02-26 11:41:18Leadership – Asking the Right Questions
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