Read our insights, blogs and articles on Organisational Performance by industry experts and academically acclaimed authors.

Developing People in a Digital World – Panel Discussion Summary

“There is no doubt that the future of people development strategies will be impacted by the forced changes companies have had to adopt to retain a focus on capability development o… Read more
Developing People in Digital World

Meet the speakers joining us on the panel: Developing People in a Digital World

There is still time to register for this popular event: REGISTER HERE      … Read more
Developing People in Digital World

Developing People in a Digital World – Online Panel Discussion – 11 Feb 2021

Many global markets are still facing lockdown restrictions, so how do companies handle the challenge of developing people in a digital world? Designing and delivering effectiv… Read more

Supporting clients as they manage their new homeworkers

One thing that we haven’t been short of in social media this year, has been articles and advice aplenty on how to deal with the challenges posed by Covid19, but what about articles on… Read more
Joined Up voice of the customer

Joined up Voice of Customer and Staff Studies

In my many years as a practitioner and consultant in the field of Customer Management I’ve often wondered why business treats its Voice of Customer (VoC) and Voice of Employee (VoE… Read more
The Trust Factor - making B2B Trust Your Business DNA

The Trust Factor – Speaker Spotlight

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Risk to reward: Risk assessment for competitive advantage

When considering risk, the rhetoric is often around prevention. How could we have prevented the financial collapse of 2008? Or the widespread disruption caused by COVID-19? Nat… Read more

Losing the opportunity to add value could also lose you trust and the business.

  As an insurance broker, your role is to understand my insurance needs and find the best match to the market to meet those needs. Given there are so many direct providers, onli… Read more