The term Agile Working is being used within more & more businesses. Although loosely defined, it generally refers to a more flexible and pacey way of working. In this post, I sh… Read more
https://customerattuned.com/wp-content/uploads/2020/02/LaughlinAgile.jpg8031496Paul Laughlinhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPaul Laughlin2020-02-13 17:02:142020-02-13 17:02:48Getting Agile really working outside of IT requires culture change
Had a terrific first session with the graduate intake for the CONTACTUM Sales Academy; very enthusiastic bunch of guys and they will help shape the wider sales academy programme t… Read more
Had a great day with Nigel and the sales colleagues from CONTACTUM at an exhibition in Exeter – great insights to help develop the Sales Academy, and first hand experience of deta… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Gary Lunthttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngGary Lunt2018-05-04 11:45:252018-05-04 11:47:19Developing the Sales Academy
At Customer Attuned, one of our sectors of expertise is the insurance industry. Being a ‘non-player’ in the process of underwriting business for customers, we ha… Read more
https://customerattuned.com/wp-content/uploads/2017/07/broker-business.png11522048Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-07-04 15:58:422018-01-05 08:25:16Writing business – It’s all about attitude
The Hornby Hobbies Story so far …
We have been on an incredible journey with the Sales teams from Hornby Hobbies over the last six months. The start point saw a team with pressure on al… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-04-21 14:38:452017-04-21 14:42:13Developing People to Deliver Change
Creativity drives innovation and change at a rapid pace. Its reach and impact on our everyday lives is enormous, yet, most of this innovation within organisations derives from a h… Read more
00Dr Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngDr Mark Hollyoake2016-07-11 08:17:542016-07-11 09:31:09What Makes an Organisation Creative?
This series of blogs explores twelve “golden threads” of critical capability across the CAA® model and considers their application in B2B customer management (CM). All of the th… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2015-07-13 07:00:002016-06-07 11:54:35The Golden Threads: Part 11 (of 12): Ways of Working
This series of blogs explores twelve “golden threads” of critical capability across the CAA® model and considers their application in B2B customer management (CM). All of the th… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2015-07-10 07:00:282016-06-07 11:54:50The Golden Threads: Part 10 (of 12): People & Competencies
This series of blogs explores twelve “golden threads” of critical capability across the CAA® model and considers their application in B2B customer management (CM). All of the th… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2015-07-03 07:00:172016-06-07 12:46:00The Golden Threads: Part 5 (of 12): Hunting New Business
Our June Customer Management Great Debate was held at the glorious Queen’s House in Greenwich, London, followed by a guided tour of the inspirational Cutty Sark, the world’s most… Read more
00Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2014-06-03 12:46:012016-06-07 09:56:36The Great Debate (3) – What B2B and B2C can learn from each other?
