Faced with home market uncertainty, businesses are looking beyond Europe for growth with 10% saying they have never been more determined to develop their export business.
In our… Read more
https://customerattuned.com/wp-content/uploads/2018/12/Untitled-design-11.png5121024Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2018-12-20 11:45:522019-01-14 10:32:37It must be Christmas – receive a free copy of Managing Distributors as Partners
Our new book is out! It’s only taken three years to write…..
MANAGING AND DEVELOPING YOUR DISTRIBUTOR RELATIONSHIP
Are you considering using distributors, or unsu… Read more
At Customer Attuned, one of our sectors of expertise is the insurance industry. Being a ‘non-player’ in the process of underwriting business for customers, we… Read more
https://customerattuned.com/wp-content/uploads/2017/07/broker-business.png11522048Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-07-04 15:58:422018-01-05 08:25:16Writing business - It's all about attitude
The Top Five Obstacles to Customer Centricity in B2B Companies and How to Overcome them
Obstacle 3: Silo’d Organisation
This is the third blog in our series based on the early res… Read more
In our third Blog Mark Hollyoake looks at some of the common problems which beset Distributor Management.
The most common challenges organisations face when starting to work in d… Read more
Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2016-03-09 08:00:022016-06-07 12:32:18Distributor Management – Avoiding the Pitfalls. Part 3 of 4
In our second blog on managing distributor markets, Mark Hollyoake looks at getting the foundations of Customer Management right.
The term distributor is widely used to describ… Read more
Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2016-03-02 08:00:142016-06-07 12:32:38Distributor Management – Getting It Right! Part 2 of 4
To celebrate the launch of our new Distributor Management Programme, Distributor Management Expert Mark Hollyoake unpicks some of the complexities of working with distributo… Read more
Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2016-02-25 08:00:282016-06-07 12:32:59Why Distributor Management Is The Same As Good Customer Management. Part 1 of 4
On the 11th day of Christmas my true love gave to me a £100,000 training budget to improve my team’s Customer Management capabilities next year!
I can imagine that many of us woul… Read more
Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2015-12-22 15:32:412017-12-18 12:37:4012 Days of Xmas #11: My true love gave to me a £100,000 training budget to improve my team’s Customer Management capabilities!
The 5th day of Christmas: Five Gold Rules (for Distributor Management)
I realised that I was way behind in Distributor Management; I skipped all the maids, hens, lady’s leaping… Read more
Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2015-12-15 09:15:462017-12-19 11:46:1012 Days of Xmas #5: I created Five Golden Rules for Distribution Management
This series of blogs explores twelve “golden threads” of critical capability across the CAA® model and considers their application in B2B customer management (CM). All of… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2015-07-07 07:00:462016-06-07 12:45:30The Golden Threads: Part 7 (of 12): Relationship & Value Building (Farming)
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