Developing People to Deliver Change
The Hornby Hobbies Story so far …
We have been on an incredible journey with the Sales teams from Hornby Hobbies over the last six months. The start point saw a team with pressure on all fronts – customers, competitors, and a business in a rapid turnaround plan. It was frantic, trying to deal with several change initiatives and deliver results – the sales teams were ‘plate spinners’ rather than customer managers.
So, we started the transformation journey with them, at the same time as ensuring their contribution to the turnaround. We started by sharing and co-creating a sales competency framework for the team that demonstrated best practice. Everyone identified where they thought they were on the framework and developed a team and personal plan for the journey.
Open the attachment for the full journey……Developing People to Deliver Change
Alan is a very engaging classroom tutor, and has enjoyed working with a variety of global clients over the past few years to deliver highly successful people development programmes.
- Training & Development – providing staff a reason to stay - October 27, 2022
- Negotiating in Changing Markets - August 16, 2022
- No going back to the old way of managing customers and partners - March 25, 2022
