Onalytica Interview with Peter Lavers
I was delighted to be interviewed by Onalytica recently – the World’s largest B2B influencer marketplace.
In the interview I’m asked about how I became recognised as an ‘expert’, what I’m passionate about when it comes to customer experience, what the biggest challenges are, and what the future holds for CX.
You can read the interview by clicking here.
Please get in touch if you’d like to discuss these issues further.
Peter is an expert in relationship marketing and customer experience management. He is a Director of Customer Attuned, helping clients to develop new and innovative ways to find, engage and satisfy customers.
Latest posts by Peter Lavers (see all)
- Relationship Crises and Trust - October 2, 2024
- Relationship Transitions – Testing the Resilience of B2B Trust - September 18, 2024
- Contract Activation – Maker or Breaker of B2B Trust - August 21, 2024
