Onalytica Interview with Peter Lavers
I was delighted to be interviewed by Onalytica recently – the World’s largest B2B influencer marketplace.
In the interview I’m asked about how I became recognised as an ‘expert’, what I’m passionate about when it comes to customer experience, what the biggest challenges are, and what the future holds for CX.
You can read the interview by clicking here.
Please get in touch if you’d like to discuss these issues further.
Latest posts by Peter Lavers (see all)
- Introducing the Partner Relationship Survey - April 17, 2024
- A New Approach to B2B Customer Segmentation from Customer Attuned Ltd - March 20, 2024
- Delivering Customer Centric Strategy - January 12, 2024