What is your Customer Relationship Purpose? B2B Trust Series Part 1
What is your Customer Relationship Purpose? How many of us have actually taken the time to ask ourselves this question and then tried to answer it? And having thought it through, ha… Read more
Building Trust in the Supply Chain
How do you go about building trust in the supply chain?
Working with independent food and beverage wholesalers during the pandemic has been a real rollercoaster ride as the econom… Read more
Developing People in a Digital World – read the panel summary and watch it again
“There is no doubt that the future of people development strategies will be impacted by the forced changes companies have had to adopt to retain a focus on capability development o… Read more
Developing People in a Digital World – Newszine February Issue
Welcome to the February issue of our Newszine; Developing People in a Digital World, which coincides with our online panel discussion in our series: Providing Leadership in the N… Read more
Why treating customers fairly should be a top priority
As an independent customer experience expert on the SAS Collaborators Programme, I’m delighted to have my new blog “Why treating customers fairly should be a top pr… Read more
Peter Lavers Voted as top CX Professional
We’re happy to report that our founding director Peter Lavers has been voted by the readers of the UK’s Customer Experience (CX) Magazine as one of the top 50 CX Profes… Read more
Meet the speakers joining us on the panel: Developing People in a Digital World
There is still time to register for this popular event: REGISTER HERE
… Read more
Developing People in a Digital World – Online Panel Discussion – 11 Feb 2021
Many global markets are still facing lockdown restrictions, so how do companies handle the challenge of developing people in a digital world?
Designing and delivering effectiv… Read more
