How good are you at selling and managing relationships within an expert-led industry?
In this article, we look at the role of the sales and/or account management team in creating a… Read more
https://customerattuned.com/wp-content/uploads/2019/04/shutterstock_396753343-2-2.jpg470704Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2019-04-12 17:00:272019-04-12 17:04:47Account Management in Financial Services – Expert Salesmen or Experts Who Can Sell?
The future of AI and threat to our jobs is a popular topic for news recently. But here is a positively helpful book to help you respond.
Unlike so much that is written on this topic, , … Read more
https://customerattuned.com/wp-content/uploads/2019/04/robot-call-center-picture-id943557584.jpg386979Paul Laughlinhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPaul Laughlin2019-04-04 11:31:072019-04-12 17:46:46The Future of AI and Your Working Life – Start Planning
A key element of how we see leaders and how we select leadership candidates is their integrity. But what does this mean?
Integrity can be defined in two ways: as being honest and havi… Read more
We were delighted to host an audience of senior leaders from across a range of industries at our Providing Leadership Through Change & Uncertainty event in Edinburgh this mor… Read more
Coaching is a simple concept but infinitely varied in how it can be applied. It combines simple exercises with profound insights into how an individual sees themselves in the worl… Read more
https://customerattuned.com/wp-content/uploads/2019/03/shutterstock_1034307769-2-2.jpg354704Calum Byershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngCalum Byers2019-03-27 14:09:202019-03-27 14:09:20How to Successfully Coach an Individual
The British Army has been providing courses on leadership development at Sandhurst since 1812 when it was recognised that leading men into battle required more than just an arist… Read more
https://customerattuned.com/wp-content/uploads/2019/03/shutterstock_574135633-2-2.jpg354704Calum Byershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngCalum Byers2019-03-22 10:34:132019-03-22 10:34:44Leadership – The Three Cs
Leadership can be simply defined as “motivating a group of people to act towards achieving a common goal.” What this means in practice and what it takes to be a “good” leade… Read more
“To manage great relationships, we need great people”
Much of the UK insurance and wealth management industry is reliant on a distribution model centred on the key role of bro… Read more
As part of my role as an IBM Futurist, I was asked to feature as a guest for the thinkLeaders Podcast, recorded from the IBM Think 2019 Conference in San Francisco. In the podcast enti… Read more
Some years ago, I heard a radio interview with the chairman of a large technology company. He was asked what key traits he looked for in his board. He summarised his answer as “op… Read more
We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy. Learn more here
