The Trust Dividend – by Dr Mark Hollyoake – Press Feature
The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation.
October 2021
To read the full article, click here
The strategic implicat… Read more
Tag Archive for: B2B Customer Management
Managing your Teams Resilience For Leaders
Managing the resilience of your teams is still a key item on the agenda for the new hybrid style of working, as teams start to come back to the office.
Last year, as we all went into lock… Read more
Dr Mark’s Virtual Tea Time Chat with Dr Jeremy Noad
In this episode, Dr Mark Hollyoake asks Dr Jeremy Noad, from The International Journal of Sales Transformation, what the role of sales looks like coming out of lockdown and as CEO&… Read more
How do you align Sales Director objectives with your board colleagues?
How do you align Sales Director objectives with your board colleagues?
Answers – multiple choice as follows;
Shout louder!
Give them more objectives than needed …
Be smart… Read more
Making Customer Centricity a Reality – Panel Summary
Customer centricity is a term that has been around for a number of years, but what does it mean in a business-to-business environment and how do we turn the words into a change in the w… Read more
Top 25 CX Blogs
We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more
Onalytica Interview with Peter Lavers
I was delighted to be interviewed by Onalytica recently – the World’s largest B2B influencer marketplace.
In the interview I’m asked about how I became rec… Read more
Making Customer Centricity a Reality – June 2021 Newszine
Welcome to the latest issue of the Customer Attuned Newszine: Making Customer Centricity a Reality
Do you customers really benefit from your customer strategy?
Customer Centri… Read more
Awards Magazine recognises Peter Lavers as Top Influencer
We are delighted to announce that our founding director Peter Lavers has again been recognised as one of the World’s top 50 customer experience influencers, this time by T… Read more
Meet the speakers joining the panel discussion: Making Customer Centricity a Reality
Customer Centricity is a term that has been around for many years, but what does it really mean in a B2B environment?
Join our panellists from very different sectors plus our own res… Read more
building a culture of customer centricity based on B2B Trust
Let‘s chat!
