At Deep-Insight, I spend a lot of my time trying to help our clients figure out how to build strong trusted relationships with their B2B (Business-to-Business) customers. Trust i… Read more
https://customerattuned.com/wp-content/uploads/2019/06/shutterstock_1067105606-2.jpg470704John O'Connorhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgJohn O'Connor2019-06-06 11:45:472022-06-23 10:29:31Trusted Relationships = Consistently Good Service
This January, top industry leaders joined together to discuss Dimension Data’s recent 2019 Customer Experience Benchmarking Report. As a recognised CX influencer, I wa… Read more
The global outsourced services market is a significant component of the B2B sector, accounting for tens of billions of revenues each year.
In essence, outsourcing is the practi… Read more
https://customerattuned.com/wp-content/uploads/2019/02/00142_113_CA_Website-Articles-FEB-19-BCB-BLOG-HEADER-704x354.jpg354704Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-02-05 16:35:242022-06-23 12:41:12How Attuned are Customer/Supplier Business Relationships in the Outsourced Services Market?
Join the Customer Attuned team for our Providing Leadership Through Change & Uncertainty event, featuring real case studies, success stories and ideas from top industry le… Read more
“Leadership trust is driven by positive intentions translated and communicated effectively to the people that turn them into reality. The effect and experience is of mutual va… Read more
https://customerattuned.com/wp-content/uploads/2019/01/Untitled-design-12.png354704Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2019-01-25 16:25:322022-06-23 10:28:012019 – The Growth of Trust as a Core B2B Relationship Driver
Amongst all the predictions and forecasts that you’ll read as we enter 2019, here’s one that I’m 100% certain will be spot-on for B2B companies this year:
The quality of your custom… Read more
https://customerattuned.com/wp-content/uploads/2019/01/00142_109_CA_Social-Media-JAN-CRQ-v2-01-1.jpg354704Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-01-11 15:17:222022-06-23 10:40:00What Will Your Customer Relationship Quality Be In 2019?
It’s that time of year again for us to look ahead and try to make sense of the challenges ahead.
Despite the political and world turmoil, business continued to tick along in 2018, alb… Read more
https://customerattuned.com/wp-content/uploads/2019/01/CA-2019-Image-704v354.jpg354704Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2019-01-07 13:20:022022-09-08 10:26:122019 – Crystal Ball Time
https://customerattuned.com/wp-content/uploads/2018/09/Lecturing-e1580148193455.jpg378662Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2018-09-18 10:39:132022-06-23 10:28:01Using your Relationship Experience to Build Trust
Like our personal world, business to business can also be surrounded by fake news, false claims, unethical behaviours and self interest. Never has there bee… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2018-03-20 14:54:292022-06-23 10:30:17How to use Trust DNA™ for Business Development
Are you preparing to make the most of your international trade and business development opportunities pre & post Brexit?
A leading bank has recently published a UK trade outl… Read more
https://customerattuned.com/wp-content/uploads/2013/04/customer-attuned-banner.jpg4301300Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-11-27 12:40:112022-09-08 10:33:02Exporting and International Business Development