Why building, protecting and recovering trust is a business imperative
By Peter Lavers and Mark Hollyoake
Trust is a hot topic! Here in the UK it was a major factor in our general ele… Read more
https://customerattuned.com/wp-content/uploads/2019/12/SAS-CX2030_1.jpg284725Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-12-17 14:42:172023-06-21 09:12:06Trust is not a binary on/off switch
International recognition as a top influencer / expert in the field of Customer Experience (CX) is not something that Customer Attuned’s co-founder Peter Lavers has act… Read more
https://customerattuned.com/wp-content/uploads/2019/11/Lavers_Panviva_2019.jpg10801920Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2019-11-20 14:47:462022-06-23 12:31:21Panviva’s Top CX Influencers
Customer Attuned co-founder Peter Lavers has again been named as a top influencer in the realm of Customer Experience (CX).
The list has been created by Exceeders – an IT community… Read more
https://customerattuned.com/wp-content/uploads/2019/11/Exceeders.jpg271495Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2019-10-23 14:38:052022-06-23 12:31:21Exceeders’ List of top 10 Customer Experience Influencers
Peter Lavers contributes to a new e-book from Panviva: Build a Better Customer Experience – Tips from 10 CX Industry Experts!
10 leading influencers and innovators in the… Read more
https://customerattuned.com/wp-content/uploads/2019/01/peter-lavers-panviva.jpg8001600Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-01-10 17:38:412022-06-23 10:19:37Build a Better Customer Experience – Tips from CX Experts
Those who know me will confirm that I am an “accidental influencer”. I’m just somebody who’s passionate about customer experience and business value who started sharing what I wa… Read more
https://customerattuned.com/wp-content/uploads/2018/06/Digital-Shadows.jpg233744Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2018-06-18 01:00:522022-09-08 10:24:39Insight-Driven Marketing – The Intention/Reality Gap
Are you preparing to make the most of your international trade and business development opportunities pre & post Brexit?
A leading bank has recently published a UK trade outl… Read more
https://customerattuned.com/wp-content/uploads/2013/04/customer-attuned-banner.jpg4301300Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-11-27 12:40:112022-09-08 10:33:02Exporting and International Business Development
Customer Attuned Director, Mark Hollyoake, delivered a guest lecture at the University of Southampton today.
Over the course of two hours Mark led an interactive session that ex… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-10-23 21:37:542022-06-22 12:12:03Customer Attuned Director Guest Speaker at The University of Southampton
The importance of the BDM role and function in the distribution and customer management of financial services cannot be underestimated. The BDM ensures we gain and maintain the o… Read more
https://customerattuned.com/wp-content/uploads/2017/10/computersaysno.jpg505657Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-10-09 16:07:212022-09-08 10:11:04Business Development Managers (BDM) & the Underwriter relationship
How strong is the relationship with your most important customer? Over the last 15 years we have been researching and exploring trust as an indicator of partnership strength.
Whe… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-08-23 14:21:372022-06-23 10:28:01‘TRUST’ – THE PARTNERSHIP GLUE
We’re pleased to announce that Peter Lavers will attend the IBM Amplify 2017 conference in Las Vegas in his role as a Watson Commerce Futurist.
IBM Amplify is the premier Marketing… Read more
https://customerattuned.com/wp-content/uploads/2016/06/B2B-TheGreatDebate-41.jpg6671000Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-03-20 11:35:192022-06-22 12:13:09CA Director, Peter Lavers in Las Vegas at the IBM Amplify 2017 conference in his role as a Watson Commerce Futurist