Tag Archive for: Digital

Peter Lavers

3 Reasons Why Retail Needs AI to Stay Competitive and Joined-Up

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How can AI help the retail sector as it goes through more upheaval in three key aspects of the way it goes to market and operates? The retail sector is under much scrutiny at the moment… Read more
Peter Lavers

Build a Better Customer Experience – Tips from CX Experts

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Peter Lavers contributes to a new e-book from Panviva: Build a Better Customer Experience – Tips from 10 CX Industry Experts! 10 leading influencers and innovators in the… Read more
Dr Mark Hollyoake

Think 2019

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We are delighted to announce that Customer Attuned director Peter Lavers will be attending IBM’s showcase global conference Think 2019 in San Francisco in February. Peter will b… Read more
Peter Lavers

Dimension Data revolutionises the Tour de France viewing experience

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I was delighted to be invited by Dimension Data to a reception in London where they explained how their technology and real-time big data analytics are revolutionising the viewin… Read more
Peter Lavers

Insight-Driven Marketing – The Intention/Reality Gap

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Those who know me will confirm that I am an “accidental influencer”. I’m just somebody who’s passionate about customer experience and business value who started sharing what I wa… Read more
Peter Lavers

Peter Lavers recognised as top CX influencer

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Our founding director and Head of Relationship Quality Peter Lavers has again been recognised as one of the world’s top influencers in Customer Experience (CX). Peter wil… Read more
Peter Lavers

Think 2018

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We’re delighted to announce that Customer Attuned director Peter Lavers will be participating at IBM Watson’s showcase Think 2018 conference in Las Vegas in March… Read more
Peter Lavers

Watson Commerce B2B Tweetchat – 13 February, 6pm UK time

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Customer Attuned director Peter Lavers will be co-hosting an IBM Watson Commerce B2B tweetchat with Melissa Gonzalez (award winning retail strategist) on Tuesday 13 February a… Read more
Peter Lavers

NS&I and Atos Featured in NelsonHall Article

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Customer Attuned clients NS&I and Atos have been featured in a great article from NelsonHall on transforming the digital customer experience. You can read the full article a… Read more
Peter Lavers

Peter Lavers featured in Dimension Data blog on Location-based Services

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Location-based services (LBS) enable smartphone apps to supply the end user with geo-specific information and marketing content that is real-time and relevant to their exact… Read more