Tag Archive for: People Capabilities

Leading Through Insight

The internet of things, big data and access to information at the click of a button mean we are awash with more information than we have ever had as sales leaders. This often revolves… Read more

What Makes an Organisation Creative?

Creativity drives innovation and change at a rapid pace. Its reach and impact on our everyday lives is enormous, yet, most of this innovation within organisations derives from a h… Read more

Customer management in a world of intermediaries and brokers – “Experts that sell – does it work”?

In the second of our series of articles exploring various issues in the intermediated world of financial services, “Expert salesmen or experts who can sell?” we looked at various… Read more