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Tag Archive for: Utility Key Account Management

Utilities need to improve the customer experience for B2B key accounts.

March 16, 2022/in Business Capabilities /by Dr Mark Hollyoake

“Utilities today are facing more existential threats than ever before. Third-party providers of clean energy now offer a credible alternative to the traditional power company… Read more

http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg 0 0 Dr Mark Hollyoake http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg Dr Mark Hollyoake2022-03-16 12:11:192022-06-23 10:19:37Utilities need to improve the customer experience for B2B key accounts.

Customer Centricity Loop

Customer Attuned builds a culture of customer centricity based on B2B Trust so that sustainable, mutually beneficial and profitable relationships are maintained.

These service areas are interdependent: improve your Customer Strategy and your Organisational Performance improves, improve your Organisational Performance, and watch how Customer Strategy goals are met.

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building a culture of customer centricity based on B2B Trust

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