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Tag Archive for: VoE

Joined up Voice of Customer and Staff Studies

November 18, 2020/in Business Capabilities /by Peter Lavers

In my many years as a practitioner and consultant in the field of Customer Management I’ve often wondered why business treats its Voice of Customer (VoC) and Voice of Employee (VoE… Read more

https://customerattuned.com/wp-content/uploads/2019/06/shutterstock_1067105606-2.jpg 470 704 Peter Lavers http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg Peter Lavers2020-11-18 14:56:362022-06-23 10:22:02Joined up Voice of Customer and Staff Studies

Customer Centricity Loop

Customer Attuned builds a culture of customer centricity based on B2B Trust so that sustainable, mutually beneficial and profitable relationships are maintained.

These service areas are interdependent: improve your Customer Strategy and your Organisational Performance improves, improve your Organisational Performance, and watch how Customer Strategy goals are met.

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building a culture of customer centricity based on B2B Trust

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