https://customerattuned.com/wp-content/uploads/2019/02/Screen-Shot-2019-02-19-at-12.04.17.png 354 704 Peter Lavers http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg Peter Lavers2019-02-19 11:58:382022-06-22 12:09:29Thoughts from Dimension Data’s CX Benchmarking Report Roundtable
Thoughts from Dimension Data’s CX Benchmarking Report Roundtable
This January, top industry leaders joined together to discuss Dimension Data’s recent 2019 Customer Experience Benchmarking Report. As a recognised CX influencer, I was chosen to be part of this roundtable event to share insights, thoughts and ideas on the crucial findings this report highlights.
Dimension Data have now released a video documenting the event, which features myself and other delegates reporting on the day:
To discover my top 3 finding from the Dimension Data 2019 Customer Experience Benchmarking report, read my recent article here.
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