We now have a platform to take forward mutually beneficial relationships.
Managing Director
The situation
€bn Global industries company facing significant downturn in the housing market; customer consolidating and reacting to protect shares and margins; intense price and non-price competition amongst OEM suppliers.
The need
Cost release, re-organisation and innovation in B2B customer management.
The results
Renewal of long term agreement’s (LTA); range rationalization, agreement with customers on risk sharing in new product development, increased market share and distribution. Relationship status; acknowledgement of strategic supplier status and interdependent relationship with a road map towards partner status/ ROI 16:1 over a two year period.
building a culture of customer centricity based on B2B Trust
Let‘s chat!
