https://customerattuned.com/wp-content/uploads/2023/10/Customer-Centricity-Corner-What-customer-centricity-means-in-a-intermediated-business-model.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-10-04 21:53:412023-10-04 21:56:44Customer Centricity Corner with Peter Lavers – What customer centricity means in a intermediated business model.
https://customerattuned.com/wp-content/uploads/2023/07/Customer-Centricity-Corner-with-Peter-Lavers-The-difference-between-Sales-Customer-Strategy.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-07-26 08:43:062023-07-26 08:48:52Customer Centricity Corner with Peter Lavers – the difference between customer strategy and sales strategy in B2B
https://customerattuned.com/wp-content/uploads/2023/06/Customer-Centricity-Corner-with-Peter-Lavers-–-Listening-to-Customers.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-06-26 17:46:202023-06-27 08:56:58Customer Centricity Corner with Peter Lavers – Listening to Customers
https://customerattuned.com/wp-content/uploads/2023/06/Screenshot-2023-06-20-at-15.07.02.png6821104Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2023-06-20 15:35:462023-06-26 17:40:06Dr Mark Hollyoake joins Ecclesiastical podcast to talk about why building trust in business is extremely powerful?
https://customerattuned.com/wp-content/uploads/2023/06/What-is-the-Role-of-a-Leader-in-Learning-Development-Alan-Thompson-discusses-with-Stewart-Waddy..jpeg7201280Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2023-06-02 13:50:172023-06-27 08:57:46What is the role of a leader in learning and development?
https://customerattuned.com/wp-content/uploads/2023/05/Customer-Centricity-Corner-with-Peter-Lavers-–-Customer-Focus-in-High-Pressure-Sales-Environments.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-05-15 15:48:012023-06-21 09:19:55Customer Centricity Corner with Peter Lavers – Customer Focus in High Pressure Sales Environments
https://customerattuned.com/wp-content/uploads/2023/04/Customer-Centricity-Corner-with-Peter-Lavers.-Why-do-B2B-companies-struggle-with-customer-strategy.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-04-17 17:52:252023-04-18 09:12:22Customer Centricity Corner with Peter Lavers – Why B2B companies need an explicit Customer Strategy
https://customerattuned.com/wp-content/uploads/2023/03/Customer-Centricity-Corner-with-Peter-Lavers-–-Digital-Transformation.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-03-13 16:50:432023-06-09 09:31:01Customer Centricity Corner with Peter Lavers – Digital Transformation
https://customerattuned.com/wp-content/uploads/2023/02/Cover-for-Douglas-Lines-interview.png10801920Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-02-20 17:24:392023-06-21 09:20:11Customer Centricity Corner with Peter Lavers – Keeping customers at the heart of Innovation
https://customerattuned.com/wp-content/uploads/2023/02/Customer-Centricity-Corner-with-Peter-Lavers-Customer-Centric-Account-Management.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-02-06 18:40:522023-06-21 09:20:30Customer Centricity Corner with Peter Lavers – What is Customer Centric Account Management?
https://customerattuned.com/wp-content/uploads/2023/01/Customer-Centricity-Corner-with-Peter-Lavers-What-Loyalty-Means-in-Business-to-Business.jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-01-23 18:03:132023-02-01 14:26:26Customer Centricity Corner with Peter Lavers – What Loyalty Means in Business to Business
https://customerattuned.com/wp-content/uploads/2023/01/Customer-Centricity-Corner-Peter-Lavers-talks-to-Martin-Cooper-on-customer-segmentation..jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-01-10 10:15:192023-01-30 12:03:57Customer Centricity Corner with Peter Lavers – Using Customer Segmentation Models
https://customerattuned.com/wp-content/uploads/2022/12/CX-Corner-Peter-Lavers-Customer-Centricity-Influencer-talks-to-Mumbi-Odame-from-RMB..jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2022-12-16 18:30:322023-06-21 09:20:56Customer Centricity Corner with Peter Lavers – What does it mean to RMB?
https://customerattuned.com/wp-content/uploads/2022/11/Sales-Capability-Framework.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2022-11-14 19:32:062022-11-15 19:04:50Why is it important to have a Sales & Account Management Framework?
https://customerattuned.com/wp-content/uploads/2022/10/Trust-the-growth-engine-of-B2B-customer-relationships.jpeg7201280Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2022-10-31 11:01:052023-10-12 20:13:03Trust is Key to Growth in Sales and Account Management
https://customerattuned.com/wp-content/uploads/2022/05/Dr-Mark-Hollyoake-chats-with-Andrew-Hough-CEO-of-Institute-of-Sales-Professionals..jpeg7201280Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2022-05-18 12:48:352023-06-21 09:21:53Dr Mark’s Virtual Tea Time Chat with Andrew Hough, Institute of Sales Professionals
https://customerattuned.com/wp-content/uploads/2021/12/Part-3-Impact-Of-Hybrid-Working-on-how-we-build-and-manage-customer-relationships..jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-12-07 18:53:412022-06-22 11:47:30Part 3 – Impact of Hybrid Working on How we Build and Manage Customer Relationships.
https://customerattuned.com/wp-content/uploads/2021/12/Part-2-Impact-Of-Hybrid-Working-on-how-we-build-and-manage-customer-relationships..jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-12-07 18:43:102022-06-22 11:47:30Part 2 – The Impact Of Hybrid Working on How we Build and Manage Customer Relationships.
https://customerattuned.com/wp-content/uploads/2021/12/Part-1-Impact-Of-Hybrid-Working-on-how-we-build-and-manage-customer-relationships..jpeg360480Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-12-07 18:37:572022-06-22 11:47:30Part 1 – Impact of Hybrid Working on How we build and manage customer relationships.
https://customerattuned.com/wp-content/uploads/2021/11/Digital-Transformation-in-Healthcare-Discussion-Part-Four.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-11-01 09:58:102022-06-22 11:47:30Digital Transformation in Healthcare Discussion Two – Part Four
https://customerattuned.com/wp-content/uploads/2021/11/Digital-Transformation-in-Healthcare-Discussion-Part-Three.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-11-01 09:54:492022-06-22 11:47:30Digital Transformation in Healthcare Discussion Two – Part Three
https://customerattuned.com/wp-content/uploads/2021/11/Digital-Transformation-In-Healthcare-Discussion-Part-Two.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-11-01 09:52:552022-06-22 11:48:39Digital Transformation In Healthcare Discussion Two – Part Two
https://customerattuned.com/wp-content/uploads/2021/11/Digital-Transformation-Discussion-Part-One.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-11-01 09:15:202022-06-22 11:48:39Digital Transformation in Healthcare Discussion Two – Part One
https://customerattuned.com/wp-content/uploads/2021/10/Managing-your-Teams-Resilience-For-Leaders.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-10-05 10:38:172022-06-22 11:57:57Managing your Teams Resilience For Leaders
https://customerattuned.com/wp-content/uploads/2021/09/Three-Signals-Your-Company-Might-Not-Be-Customer-Centric.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-09-07 14:11:212022-06-22 11:48:39Three Signals your company might not be customer centric
https://customerattuned.com/wp-content/uploads/2021/07/Dr-Marks-Virtual-Tea-Time-Chat-with-Dr-Jeremy-Noad.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-07-21 11:52:002022-06-22 11:57:57Dr Mark’s Virtual Tea Time Chat with Dr Jeremy Noad
https://customerattuned.com/wp-content/uploads/2021/07/Truth-webinar-series-Peter-Lavers.jpeg360480Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-07-16 14:19:312022-06-22 11:48:39Amanda Cromhout, CEO of Truth interviews Peter Lavers, CX Influencer
https://customerattuned.com/wp-content/uploads/2021/05/Dr-Jeremy-Noad-speaks-to-Doctor-Mark-Holy-OAK.jpeg7201280Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2021-05-18 10:47:142022-06-22 11:59:55A Powerful Exploration of Trust in Sales with Dr Mark Hollyoake
https://customerattuned.com/wp-content/uploads/2021/02/Part-3-Developing-People-in-a-Digital-World.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-02-24 12:56:032022-06-22 11:49:57Part 3: Developing People in a Digital World Panel Discussion
https://customerattuned.com/wp-content/uploads/2021/02/Part-2-Developing-People-in-a-Digital-World.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-02-24 12:50:522022-06-23 12:07:49Part 2: Developing People in a Digital World Panel Discussion
https://customerattuned.com/wp-content/uploads/2021/02/Part-1-Introduction-Developing-People-in-a-Digital-World..jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-02-24 12:44:002022-06-23 10:36:09Part 1: Developing People in a Digital World Panel Discussion
https://customerattuned.com/wp-content/uploads/2021/02/Dr-Marks-Interview-Mike-Chatters.png14402560Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2021-02-18 13:51:272022-06-23 12:07:49Dr Mark’s Virtual Tea Time Chat with Mike Chatters, Lactalis
https://customerattuned.com/wp-content/uploads/2021/01/Have-we-outgrown-silos-Peter-Lavers-on-Engati-CX.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-01-04 12:49:102022-06-22 11:49:57Have we outgrown silos? Peter Lavers talks to Engati CX
https://customerattuned.com/wp-content/uploads/2020/12/Dr-Marks-Virtual-Tea-Time-Chat-with-Tessa-Boshoff-Wall-Street-English.jpeg7201280Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-12-10 11:27:102022-06-22 11:49:57Dr Mark’s Virtual Tea Time Chat with Tessa Boshoff, Wall Street English
https://customerattuned.com/wp-content/uploads/2020/11/Dr-Marks-Virtual-Tea-Time-Chat-With-David-Southern-Spirit-Access.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-11-11 13:28:282022-06-22 11:51:06Dr Mark’s Virtual Tea Time Chat with David Southern, Spirit Access.
https://customerattuned.com/wp-content/uploads/2020/11/The-Trust-Factor-Panel-Discussion-Introduction-to-B2B-Trust.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-11-06 10:16:292022-06-22 11:51:06Introduction: The Trust Factor – Making B2B Trust Your Business DNA
https://customerattuned.com/wp-content/uploads/2020/08/Dr-Marks-Virtual-Tea-Time-Chats-with-Jacob-Botha-BUPA.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-08-27 13:28:222022-06-22 11:51:06Dr Mark’s Virtual Tea Time Chat with Jacob Botha, BUPA
https://customerattuned.com/wp-content/uploads/2020/08/Dr-Marks-Virtual-Tea-Time-Chat-with-Peter-Lavers-Customer-Experience-Futurologist.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-08-07 14:57:482022-06-22 11:51:06Dr Mark’s Virtual Tea Time Chat with Peter Lavers
https://customerattuned.com/wp-content/uploads/2020/07/Dr-Marks-Virtual-Tea-Time-Chat-with-Neil-Fripp-Hornby-Hobbies.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-07-18 17:26:122022-06-22 11:51:07Dr Mark’s Virtual Tea Time Chat with Neil Fripp, Hornby Hobbies
https://customerattuned.com/wp-content/uploads/2020/07/Q4-Peter-Lavers-Summary-on-Adapting-to-New-Normal-Customer-Behaviour-Panel-Discussion.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-07-15 07:20:192022-06-22 11:52:02Q4: Peter Lavers Summarises 5 key points for businesses to adapt into their customer strategies.
https://customerattuned.com/wp-content/uploads/2020/07/Q3-How-has-the-challenge-of-adapting-so-quickly-impacted-your-decision-making-people-management.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-07-15 07:13:042022-06-22 11:52:02Q3: How has the challenge of adapting so quickly impacted your decision making & people management?
https://customerattuned.com/wp-content/uploads/2020/07/Q2-How-are-you-adapting-your-Sales-and-Services-operations-during-lockdown-Panel-Discussion.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-07-15 07:07:572022-06-22 11:52:02Q2: How are you adapting your sales and service operations during lockdown? Panel discussion
https://customerattuned.com/wp-content/uploads/2020/07/Q1-Introduction-Adapting-to-New-Normal-Customer-Behaviour-Panel-Discussion-.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-07-15 06:57:202022-06-22 11:52:02Adapting to New Normal Customer Behaviour – Online Panel Discussion – Introduction to speakers and Question 1
https://customerattuned.com/wp-content/uploads/2020/06/Dr-Marks-Virtual-Tea-Time-Chats-with-James-Leese-Cox-Automotive.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-06-17 10:36:172022-06-22 11:52:02Dr Mark’s Virtual Tea Time Chat with James Leese
https://customerattuned.com/wp-content/uploads/2020/06/Dr-Marks-Virtual-Tea-Chats-with-Paul-Laughlin.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-06-09 14:19:102022-06-22 12:05:13Dr Mark’s Virtual Tea Time Chat with Paul Laughlin
https://customerattuned.com/wp-content/uploads/2020/06/Q4-How-to-manage-team-resilience-Panel-Discussion-by-Customer-Attuned.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-06-02 17:02:592022-06-22 11:52:02Q4: How to manage team resilience. Panel Discussion
https://customerattuned.com/wp-content/uploads/2020/06/Q3-How-to-manage-personal-resilience-Panel-discussion-presented-by-Customer-Attuned.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-06-02 17:01:112022-06-22 11:52:02Q3: How to manage your own personal resilience. Panel Discussion
https://customerattuned.com/wp-content/uploads/2020/06/Q1-What-is-meant-by-resilience-Panel-Discussion-by-Customer-Attuned.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-06-02 16:56:252022-06-22 11:52:02Q1: What is meant by resilience? Panel Discussion
https://customerattuned.com/wp-content/uploads/2020/05/DBA-student-Mark-Hollyoake-Founder-Director-of-Customer-Attuned-Ltd-1.jpeg7201280Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-05-12 16:25:562022-06-22 11:52:43Dr Mark talks about the doctoral experience