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Ellie Luk2021-12-07 18:53:412021-12-07 18:53:41Part 3 – Impact of Hybrid Working on How we Build and Manage Customer Relationships.
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Ellie Luk2021-12-07 18:53:412021-12-07 18:53:41Part 3 – Impact of Hybrid Working on How we Build and Manage Customer Relationships.
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Ellie Luk2021-12-07 18:43:102021-12-07 18:43:10Part 2 – The Impact Of Hybrid Working on How we Build and Manage Customer Relationships.
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Ellie Luk2021-12-07 18:37:572021-12-07 18:37:57Part 1 – Impact of Hybrid Working on How we build and manage customer relationships.
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Ellie Luk2021-11-01 09:58:102021-11-08 12:38:34Digital Transformation in Healthcare Discussion Two – Part Four
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Ellie Luk2021-11-01 09:54:492021-11-08 12:38:57Digital Transformation in Healthcare Discussion Two – Part Three
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Ellie Luk2021-11-01 09:52:552021-11-08 12:39:29Digital Transformation In Healthcare Discussion Two – Part Two
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Ellie Luk2021-11-01 09:15:202021-11-08 12:39:44Digital Transformation in Healthcare Discussion Two – Part One
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Ellie Luk2021-10-05 10:38:172021-10-05 10:38:17Managing your Teams Resilience For Leaders
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Ellie Luk2021-09-07 14:11:212021-09-07 14:11:21Three Signals your company might not be customer centric
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Ellie Luk
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Ellie Luk2021-08-04 17:55:232021-08-04 17:55:23Digital Transformation in Healthcare Panel Discussion – Part 4
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Ellie Luk
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Ellie Luk2021-08-04 17:53:532021-08-04 17:53:53Digital Transformation in Healthcare Panel Discussion – Part 3
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Ellie Luk
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Ellie Luk2021-08-04 17:52:032021-08-04 17:52:03Digital Transformation in Healthcare Panel Discussion – Part 2
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Ellie Luk
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Ellie Luk2021-08-04 17:49:222021-08-04 17:49:22Digital Transformation in Healthcare Panel Discussion – Part 1
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Ellie Luk
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Ellie Luk2021-07-21 11:52:002021-07-21 11:52:00Dr Mark’s Virtual Tea Time Chat with Dr Jeremy Noad
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Ellie Luk2021-07-16 14:19:312021-07-16 14:19:31Amanda Cromhout, CEO of Truth interviews Peter Lavers, CX Influencer
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Ellie Luk2021-06-24 14:42:362021-06-24 14:42:36Making Customer Centricity a Reality Q3 – Panel Discussion – June 2021
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Ellie Luk2021-06-24 14:39:442021-06-24 14:39:44Making Customer Centricity a Reality Q2 – Panel Discussion – June 2021
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Ellie Luk2021-06-24 14:36:362021-06-24 14:36:36Making Customer Centricity a Reality Q1 – Panel Discussion – June 2021
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Dr Mark Hollyoake
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Dr Mark Hollyoake2021-05-18 10:47:142021-05-18 10:49:35A Powerful Exploration of Trust in Sales with Dr Mark Hollyoake
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Ellie Luk
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Ellie Luk2021-02-24 12:56:032021-03-01 08:39:54Part 3: Developing People in a Digital World Panel Discussion
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Ellie Luk2021-02-24 12:50:522021-02-26 14:13:02Part 2: Developing People in a Digital World Panel Discussion
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Ellie Luk2021-02-24 12:44:002021-03-02 11:01:59Part 1: Developing People in a Digital World Panel Discussion
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Dr Mark Hollyoake2021-02-18 13:51:272021-02-18 13:52:58Dr Mark’s Virtual Tea Time Chat with Mike Chatters, Lactalis
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Ellie Luk
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Ellie Luk2021-01-04 12:49:102021-01-04 12:49:46Have we outgrown silos? Peter Lavers talks to Engati CX
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Dr Mark Hollyoake
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Dr Mark Hollyoake2020-12-10 11:27:102020-12-10 11:27:11Dr Mark’s Virtual Tea Time Chat with Tessa Boshoff, Wall Street English
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Ellie Luk
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Ellie Luk2020-11-11 13:28:282020-11-11 13:28:29Dr Mark’s Virtual Tea Time Chat with David Southern, Spirit Access.
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Ellie Luk
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Ellie Luk2020-11-06 12:07:352020-11-10 10:26:21Panel Summary: The Trust Factor Panel Discussion
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Ellie Luk
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Ellie Luk2020-11-06 10:56:372020-11-10 10:27:25Q3: The Trust Factor Panel Discussion
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Ellie Luk
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Ellie Luk2020-11-06 10:48:502020-11-10 10:27:43Q2: The Trust Factor Panel Discussion
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Ellie Luk
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Ellie Luk2020-11-06 10:23:462020-11-10 10:29:07Q1: The Trust Factor Panel Discussion
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Ellie Luk
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Ellie Luk2020-11-06 10:16:292020-11-10 10:28:05Introduction: The Trust Factor – Making B2B Trust Your Business DNA
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Ellie Luk
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Ellie Luk2020-08-27 13:28:222020-08-27 13:28:24Dr Mark’s Virtual Tea Time Chat with Jacob Botha, BUPA
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Ellie Luk
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Ellie Luk2020-08-07 14:57:482020-08-07 14:57:50Dr Mark’s Virtual Tea Time Chat with Peter Lavers
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Ellie Luk
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Ellie Luk2020-07-18 17:26:122020-07-22 08:16:11Dr Mark’s Virtual Tea Time Chat with Neil Fripp, Hornby Hobbies
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Ellie Luk
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Ellie Luk2020-07-15 07:20:192020-07-15 07:20:42Q4: Peter Lavers Summarises 5 key points for businesses to adapt into their customer strategies.
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Ellie Luk
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Ellie Luk2020-07-15 07:13:042020-07-15 07:13:05Q3: How has the challenge of adapting so quickly impacted your decision making & people management?
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Ellie Luk
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Ellie Luk2020-07-15 07:07:572020-07-15 07:08:44Q2: How are you adapting your sales and service operations during lockdown? Panel discussion
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Ellie Luk
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Ellie Luk2020-07-15 06:57:202020-07-15 06:57:21Adapting to New Normal Customer Behaviour – Online Panel Discussion – Introduction to speakers and Question 1
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Ellie Luk
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Ellie Luk2020-06-17 10:36:172020-06-17 11:16:41Dr Mark’s Virtual Tea Time Chat with James Leese
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Ellie Luk
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Ellie Luk2020-06-09 14:19:102020-06-09 14:20:49Dr Mark’s Virtual Tea Time Chat with Paul Laughlin
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Ellie Luk
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Ellie Luk2020-06-02 17:04:112020-06-03 17:05:23Q5: Tips on Managing Resilience. Panel Discussion
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Ellie Luk
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Ellie Luk2020-06-02 17:02:592020-06-02 17:02:59Q4: How to manage team resilience. Panel Discussion
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Ellie Luk
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Ellie Luk2020-06-02 17:01:112020-06-02 17:01:22Q3: How to manage your own personal resilience. Panel Discussion
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Ellie Luk
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Ellie Luk2020-06-02 16:59:342020-06-02 16:59:34Q2: What factors influence resilience? Panel Discussion
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Ellie Luk
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Ellie Luk2020-06-02 16:56:252020-06-02 16:57:55Q1: What is meant by resilience? Panel Discussion
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Dr Mark Hollyoake
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Dr Mark Hollyoake2020-05-12 16:25:562020-05-12 18:27:54Dr Mark talks about the doctoral experience
Building Better B2B Relationships-
Latest News
What a wonderful group of panellists we have enjoyed during the pandemic!January 13, 2022 - 4:46 pm
Panel Summary – The Impact of Hybrid Working on How we Build and Manage Customer RelationshipsDecember 9, 2021 - 5:39 pm- In the press: Dr Mark Hollyoake on Selling in a PandemicDecember 1, 2021 - 12:14 pm