EXECUTIVE TEAM
Peter Lavers is co-founder and Director of Customer Attuned Ltd. An expert in CRM and customer experience management …
Mark is co-founder and Director of Customer Attuned Ltd. He is an expert in B2B Customer Experience and Customer Management…
Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong.
Alan brings an exceptional blend of Customer Management expertise combined with in-depth knowledge of capability development…
David is an experienced business development & strategy leader, having operated at senior level in developing businesses for 4 major insurance and financial services companies
SENIOR ASSOCIATES
Paul helps organisations better understand their customers so that their marketing and customer management can be more effective.
Gary has significant commercial experience gained with FMCG companies such as Diageo, Reckitt Benckiser, GSK, Unilever and Cadbury’s.
Andy Field joined Customer Attuned as a non-executive Director in May 2018. Andy is a highly experienced executive and non-executive.
Over 30 years as an international telecoms & technology executive, Calum has managed sales, operational, product and R&D teams across EMEA, the US and India in a variety of line management and cost transformational roles.
Chris Hudd is an experienced trainer/consultant who has previously worked for several of the UK’s leading consultancies …
Paul Weston is one of the few senior consultants who can engage on the same challenge with Senior Leadership teams and with database designers and administrators. He is often involved in projects to ensure that technology or information projects are in the right shape to drive business value.
Stephen aspires to work within organisations that are forward thinking and embrace the need for continual improvement and new ways of working to benefit the client and his own personal development.
Geoff has 25 years’ experience in relationship marketing, helping businesses to bridge the gap between marketing and IT. Clients include Diageo, NatWest Bank, and BT.
Paul is a senior consultant with strong customer service focus, and finance and partnership background developed through both private and public sectors.
Jon is a cross-sector expert in all things Digital, he specialises in web design, development and user journeys.
Dan has worked for decades in the motor sector, working for clients such as Mercedes-Benz, Kia Motors, Chrysler/Jeep and smaller assignments for Vauxhall and Renault, focusing primarily on the EMEA region.
Neil has more than 20 years’ experience in change, programme and project management, that includes work with the Prime Minister’s Delivery Unit, BUPA, Ford Motor Company, Microsoft, Deutsche Bank and Debenhams.
Expert in developing and delivering high impact learning programmes to meet the needs of clients.
Jill MacLean is an experienced Learning and Development, Change and Organisation Design consultant passionate about helping people and organisations flourish in their work.