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Online Panel Discussion: Adapting to New Normal Customer Behaviour

Adapting to New Normal Customer Behaviour Online Panel Discussion Book Now There is universal agreement that for the vast majority of companies the New Normal will look very diff… Read more
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Supporting our clients in a virtual world

As part of our ongoing engagement with one of our clients, Bupa, we have recently designed and delivered a new virtual classroom session to members of the UK Insurance Account Mana… Read more
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Not making your targets? Don’t despair!

Most companies are facing their biggest challenges of peacetime history as we navigate through the Coronavirus pandemic. Some won’t make it. Falling sales and profits? Many are… Read more
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What is Trust in B2B Relationships?

What is Trust in B2B relationships? This is a question I have been wrestling with since I enrolled on a Doctoral research programme at the University of Southampton. From years of w… Read more

Continuity, Recovery, Re-engineering

Continuity, Recovery, Re-engineering are common words used in the context of businesses that have been affected in varying degrees by the virus and government measures across t… Read more
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The Power of Business to Business Trust

Is it possible to systematically develop trust to a mutual competitive advantage in B2B? This is the question I have been wrestling with since I enrolled on a Doctoral research pro… Read more