Developing People in a Digital World – Newszine February Issue

Customer Attuned Latest Newszine
Welcome to the February issue of our Newszine; Developing People in a Digital World, which coincides with our online panel discussion in our series: Providing Leadership in the N… Read more
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Why treating customers fairly should be a top priority

As an independent customer experience expert on the SAS Collaborators Programme, I’m delighted to have my new blog “Why treating customers fairly should be a top pr… Read more
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Peter Lavers Voted as top CX Professional

We’re happy to report that our founding director Peter Lavers has been voted by the readers of the UK’s Customer Experience (CX) Magazine as one of the top 50 CX Profes… Read more

Meet the speakers joining us on the panel: Developing People in a Digital World

Developing People in Digital World
There is still time to register for this popular event: REGISTER HERE      … Read more

Developing People in a Digital World – Online Panel Discussion – 11 Feb 2021

Developing People in Digital World
Many global markets are still facing lockdown restrictions, so how do companies handle the challenge of developing people in a digital world? Designing and delivering effectiv… Read more
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Supporting clients as they manage their new homeworkers

One thing that we haven’t been short of in social media this year, has been articles and advice aplenty on how to deal with the challenges posed by Covid19, but what about articles on… Read more
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Are there any good reasons for delaying a CX listening or improvement programme?

Timing always seems to be an issue with new voice of the customer (VoC) surveys, capability building, and customer experience (CX) improvement programmes. I often hear “l… Read more