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Who We Work For

INFORMATION TECHNOLOGY AND COMMUNICATIONS

FINANCE

MEMBERSHIP, INDUSTRIAL AND AUTOMOTIVE

HEALTHCARE AND EDUCATION

CONSUMER GOODS

WHAT DO OUR CLIENTS SAY
ABOUT OUR APPROACH?

“Effective and truly supportive, and also challenging existing routines”

“Well organised, thorough and competent team”

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“The approach and output to our project was extremely accurate.”

“Very happy with methodology and accuracy of insights given, in spite of a relatively short engagement period.”

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WHAT DO ATTENDEES AT OUR TRAINING
PROGRAMMES HAVE TO SAY

“The best training course I’ve ever been on”.

“I’ve already started to think differently”.

The tutors were highly approachable and friendly, whilst being very engaging and professional with the group. Thoroughly enjoyed the sessions and found them very useful for the future.

Highly interactive and learning experience with some very valuable information shared with all. Detailed feedback provided by the Tutors.

The training session was really good, picked up some really good tips on improving my virtual meeting techniques. Tutors were really good.

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“Really impressed with how Alan and Mark made use of the virtual functionality to make the training very engaging and interactive”

“I started the day with a negative mindset and left feeling really enthusiastic”

The group exercises I participated in were engaging & very well facilitated. Feedback was provided in a collaborative, supportive and ultimately valuable way.

The pace of the session was great and I think that the tutors were excellent at providing relevant feedback to all participants.

Really good session, have recommended to all my colleagues who weren’t signed up!

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CUSTOMER ATTUNED CASE STUDIES

Link to: Improving Sales Capabilities in the Premium Soft Drinks sector

Improving Sales Capabilities in the Premium Soft Drinks sector

Link to: Improving Client Relationship Quality in the Outsourced IT sector

Improving Client Relationship Quality in the Outsourced IT sector

Link to: Integration and rebranding within the Healthcare sector

Integration and rebranding within the Healthcare sector

Link to: A market viability assessment in the Frozen Foods sector

A market viability assessment in the Frozen Foods sector

Link to: Transforming sales capability in Personal Protection Equipment – PPE

Transforming sales capability in Personal Protection Equipment – PPE

Link to: Driving a cultural change in sales approach in the Alcoholic Beverages sector

Driving a cultural change in sales approach in the Alcoholic Beverages sector

Link to: Product innovation in the Greeting Cards sector

Product innovation in the Greeting Cards sector

Link to: Developing sales capability in the Electrical Lighting sector

Developing sales capability in the Electrical Lighting sector

Link to: Improving sales and account management capability in the Toys and Hobbies sector

Improving sales and account management capability in the Toys and Hobbies sector

Link to: Systemic Capability Building for Franchise Partner Development in the Language Provision Sector

Systemic Capability Building for Franchise Partner Development in the Language Provision Sector

Link to: Customer Centric Market Conduct in the Banking Sector

Customer Centric Market Conduct in the Banking Sector

Link to: Customer Value Management in the Automotive Sector

Customer Value Management in the Automotive Sector

Link to: BT BUSINESS

Assessing Customer Relationship Quality in the Telecoms sector

Link to: VITALITY HEALTH

Voice of the Intermediary programme in the Insurance sector

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