Transforming B2B Relationships and Sales

We believe that transforming b2b relationships leads to successful businesses, that are well-led, joined-up and customer centric.

To improve performance, increase sales and deliver a superior customer experience, you need to have the right people competences and customer management tools in place.

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Customer Attuned’s B2B Trust DNA model, demonstrating that trust is central to better customer relationships

Internal

It is essential that your people are equipped with the right skills and capabilities to deliver your brand promise.

Our training programmes enable employees to:

Develop the right propositions
Sell solutions and value
Deliver class leading account management

External

Having high trusted relationships with your external clients is where you reap real commercial value.

Our customer management diagnostic tools help you:

Develop an in-depth understanding of the quality your relationships
Apply a systemic approach to management to deliver your proposition
Implement capability improvements in your sales and customer management teams

These are some recent projects we have rolled out for clients:

List of Customer Attuned’s recent projects, focused on transforming B2B relationships

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As we come out of lockdown with a new way of working, now is the time to focus on fixing internal issues and transforming customer relationships.

Where do you want to start?

Who we work with:

Customer Attuned is proud to work with ATOS, Beazley and Bupa, among many brands. This graphic presents the logos of these brands and more.

Accolades:

“Very happy with methodology and accuracy of insights given, in spite of a relatively short engagement period.”

“Effective and truly supportive, and also challenging existing routines”

“Customer Attuned Director’s expertise in B2B customer management and in our industry really helped us focus in on the key insights that will make a difference to our brokers’ experience”

“Great individuals to work with, and always excellent outcome from work they do for us.”

“Great company to work with providing a different view of customer insight/journey.”

“Customer Attuned took the time to understand our business before putting the various programmes together, which subsequently came through once the programmes commenced. In addition, they used their experiences to get their messages across and didn’t rely on PowerPoint slide.”

Transform your B2B Relationships and Sales Today

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