Adapting to New Normal Customer Behaviour – Online Panel Discussion – Introduction to speakers and Question 1
Here’s your chance to listen again to the online panel discussion, Adapting to New Normal Customer Behaviour, we hosted on Wednesday 8th July with industry leaders:
- Kirk Bradley, Director, Commercial Operations, BUPA Insurance UK
- Tiffany Carpenter, Head of Customer Intelligence, SAS UK & Ireland
- James Leese, Chief Customer Officer, Cox Automotive
- Peter Lavers, Founding Director, Customer Attuned
In Question 1, we ask them to highlight the significant changes they have seen in their customer behaviour during COVID19.
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