Adapting to New Normal Customer Behaviour – Online Panel Discussion – Introduction to speakers and Question 1
Here’s your chance to listen again to the online panel discussion, Adapting to New Normal Customer Behaviour, we hosted on Wednesday 8th July with industry leaders:
- Kirk Bradley, Director, Commercial Operations, BUPA Insurance UK
- Tiffany Carpenter, Head of Customer Intelligence, SAS UK & Ireland
- James Leese, Chief Customer Officer, Cox Automotive
- Peter Lavers, Founding Director, Customer Attuned
In Question 1, we ask them to highlight the significant changes they have seen in their customer behaviour during COVID19.
Latest posts by Ellie Luk (see all)
- Customer Centricity Corner with Peter Lavers – Keeping customers at the heart of Innovation - February 20, 2023
- Peter Lavers’ article on thrifting gets featured in CX Magazine - February 20, 2023
- Customer Centricity Corner with Peter Lavers – What is Customer Centric Account Management? - February 6, 2023