Developing People in a Digital World Newzine

Developing People in a Digital World – Newszine February Issue

Welcome to the latest issue of the Customer Attuned Newszine: Developing People in a Digital World


Inside, Alan talks about the effects of online training on people but also on budgets, Peter talks about how the voice of the customer and employees should be joined up. Dr Mark revisits a past scenario and how it is still relevant today and Gary shares lessons learned of developing sales pipelines in a digital world.



Page 1: Welcome from Ellie Luk

Page 2: Guest speaker biographies – for the event held on Thursday 11th February 2021

Page 3: The Future of People Development Strategies – Alan Thompson

Page 5: The Joined Up Voice of Customer & Staff Studies – Peter Lavers

Page 7: More and Better for Less – Dr Mark Hollyoake

Page 9: Developing your Sales Pipeline in a Digital World – Gary Lunt

Page 10: Key Takeaways from our speakers & Praise from our Delegates

Page 11: Workshop – Managing Customer Relationships in a Virtual World

Page 12: Workshop – The Trust Factor in Leadership


I hope you enjoy the read. Please get in touch if you’d like to discuss any of these issues.


Download Newszine here


Ellie Luk