Three Signals your company might not be customer centric
Peter Lavers, CX Influencer and Co-Founder of Customer Attuned, shares in this video The Three Signals your Company might not be Customer Centric.
Clip taken from our panel discussion on “Making Customer Centricity a Reality” with guest speakers:
– Louise Evens – Head of Customer Experience at UCAS
– Paul Willoughby – Head of Strategy Research at Beazley Group (Insurance)
Watch the full panel discussion here
Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong, where she was responsible for creating e-commerce platforms, initiating marketing strategies, developing B2B collaborations and partners and orchestrating customer events and conferences.
A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.
A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.
Latest posts by Ellie Luk (see all)
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- Customer Centricity Corner with Peter Lavers – What is Customer Centric Account Management? - February 6, 2023
