Tag Archive for: News

Alan Thompson

Customer Attuned spotlights Employee Relationship Quality (ERQ)

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Customer Attuned have been managing Customer Relationship Quality (CRQTM) programmes with our UK clients for a number of years. But did you know that we also offer an Employee ver… Read more
Dr Mark Hollyoake

Trust in Me ~ now three years in

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Mark Hollyoake shares insights from his doctorate on trust within B2B What do we really know about trust? It may be the subject of numerous books and conference papers, bandied abo… Read more
Dr Mark Hollyoake

Customer Attuned Director speaks at Napier University

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A guest lecture in Strategic CRM was delivered by CA Director, Mark Hollyoake, to an audience of MSC students at Napier University in Edinburgh. During his three hour session Mark… Read more
Peter Lavers

New Infographic: Challenges facing the Auto Industry

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The automotive sector is facing massive changes in the next 10 years. How will this affect your customer management? Download the infographic in pdf  … Read more
Ellie Luk

Customer Attuned Ltd welcomes Mr Gary Lunt as new Board Director.

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London – Customer Attuned Ltd has appointed Mr Gary Lunt to assist with the commercial development of the business. With Gary’s significant commercial experience with large com… Read more
Ellie Luk

Mindtouch lists Peter Lavers as Customer Success Influencer

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Peter Lavers has been selected by Mindtouch as one of The Top 100 Customer Success Consultants to engage with… for the 2nd year running! This is the 2nd year Mindtouch has exe… Read more
Ellie Luk

Top CRM & Marketing Experts to Stalk on Twitter

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We’re delighted to announce that Customer Attuned’s Head of Relationship Quality, Peter Lavers, has been voted as CRM & Marketing Expert to stalk on BellyCard’s Top… Read more
Ellie Luk

Strategic CRM for Business Leaders Master Class

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Customer Relationship Management (CRM) has strategic influence far beyond Sales and Marketing. Microsoft Dynamics CRM outlines the prospects’ journey through the business t… Read more
Ellie Luk

Mark Hollyoake will be a guest speaker at eBECS Master Class on Strategic CRM for Business – 30 March, Swindon

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Customers are changing, and so is CRM. CRM is no longer the sole preserve of Sales and Marketing; it’s a strategic issue that’s central to the future success and profitability of yo… Read more