What does it take to lead a digital transformation in healthcare?
Wil Payne, Leadership consultant and coach of Newland Partners, chaired the second panel discussion in this series on digital transformation to explore experiences and insights through the lens of four transformational leadership dimensions: results leadership, relationship leadership, visionary leadership and centred leadership.
The panel shared their knowledge and expertise from within and outside the healthcare sector to help us unlock some of the critical challenges in providing a joined up digital patient experience.
Speakers on the panel discussion are:
- Wil Payne, Leadership consultant and coach, Newland Partners
- Jo Deykes, Head of BTS Non-Regulated FS&I, Atos
- Nadine Miles, Director of Service Delivery, Spirit Health Group
- Jack Wagstaff, Alliance Chief Officer, North West Surrey Health & Care Alliance
Leading digital transformation in healthcare panel discussion videos
The panel discussion has been split into four 15 minute videos for easy viewing:
- Customer Centricity Corner with Peter Lavers – What Loyalty Means in Business to Business - January 23, 2023
- Customer Centricity Corner with Peter Lavers – What does it mean to RMB? - December 16, 2022
- Why is it important to have a Sales & Account Management Framework? - November 14, 2022