Trust is not a binary on/off switch
Why building, protecting and recovering trust is a business imperative
By Peter Lavers and Mark Hollyoake
Trust is a hot topic! Here in the UK it was a major factor in our general ele… Read more
Tag Archive for: GDPR
What is the customer reaction to GDPR telling us about our data culture?
I am delighted to be recognised by SAS as an influencer in the realms of Customer Experience, value analytics and CRM. In my collaborative role with them I have been reading the resu… Read more
Pilot of GDPR Readiness a success
A significant day for the Customer Attuned GDPR team- Gary Lunt, Geoff Downer and Matt Anslow. We have completed our first pilot of the GDPR Readiness Assessment service and both o… Read more
building a culture of customer centricity based on B2B Trust
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