Customer Attuned’s News feed brings our latest updates.

Paul Cranston & Peter Lavers enjoy Tapas in Spain while talking Customer Segmentation, Customer Journeys and Customer Charters

Delivering Customer Centric Strategy

Paul Cranston and Peter Lavers of Customer Attuned were privileged to run workshops on Customer Centric Strategy at a client’s 2024 global staff conference held in Barcel… Read more

Season’s Greetings from Customer Attuned

We wish all our customers, associates, followers and friends a very Merry Christmas, and a Happy and Successful New Year. If you are looking for some valuable content to help inspi… Read more
Building a high performing account management team

Building a High Performing Account Management Team

Another successful development programme for a key client Over the past several months, a number of the Customer Attuned team, David Brown, Dr Mark Hollyoake and Alan Thompson ha… Read more

Peter Lavers looks back at new product launches

Rolls-Royce Silver Seraph and Bentley Arnage launches 25 years on Many of you will know that our founding director Peter Lavers’ early career was with Rolls-Royce and Bent… Read more
Trust Across America

Dr Mark Hollyoake is featured as a leading authority on B2B Trust in Trust Across America

Dr Mark Hollyoake Features in US Think Tank: Trust Across America It is our pleasure to announce that Dr Mark Hollyoake has been selected by Trust Across America, as a leading autho… Read more

Peter Lavers’ article on thrifting gets featured in CX Magazine

Many people believe that ‘thrifting’ only refers to second-hand shopping, charity shops, flea markets/rummage sales, and buying all things “vintage” or upcycle… Read more

Customer Attuned Director Peter Lavers contributes to major new SAS report on retail spending

Customer Attuned’s founding director Peter Lavers has contributed a section to SAS UK & Ireland’s brand new retail shopping report: Christmas yet to come: How retail analyt… Read more
Peter Lavers talks about Managing B2B Trust on The Only One Business Show Podcast

The Only One Business Show Podcast – Peter Lavers talks about Managing B2B Trust

The Only One Business Show Podcast – Peter Lavers talks about Managing B2B Trust   James Nathan, is one of the world’s top 30 global gurus in customer service an… Read more