News Archives - Customer Attuned

Alan Thompson Joins Ecclesiastical Podcast to talk about Broker Differentiation

May 3, 2023/in News, Sales and Account Management, Training and Development /by Ellie Luk

Customer Attuned Director, Alan Thompson, was recently invited to take part in a podcast with Chris Withers, Broker Distribution Director at Ecclesiastical Insurance to discu… Read more

Peter Lavers looks back at new product launches

April 26, 2023/in Customer Management, News /by Ellie Luk

Rolls-Royce Silver Seraph and Bentley Arnage launches 25 years on Many of you will know that our founding director Peter Lavers’ early career was with Rolls-Royce and Bent… Read more

Dr Mark Hollyoake is featured as a leading authority on B2B Trust in Trust Across America

April 19, 2023/in News /by Ellie Luk

Dr Mark Hollyoake Features in US Think Tank: Trust Across America It is our pleasure to announce that Dr Mark Hollyoake has been selected by Trust Across America, as a leading autho… Read more

Peter Lavers’ article on thrifting gets featured in CX Magazine

February 20, 2023/in Customer Centricity, News /by Ellie Luk

Many people believe that ‘thrifting’ only refers to second-hand shopping, charity shops, flea markets/rummage sales, and buying all things “vintage” or upcycle… Read more

Customer Attuned Director Peter Lavers contributes to major new SAS report on retail spending

December 16, 2022/in News /by Peter Lavers

Customer Attuned’s founding director Peter Lavers has contributed a section to SAS UK & Ireland’s brand new retail shopping report: Christmas yet to come: How retail analyt… Read more

Peter Lavers talks about Managing B2B Trust on The Only One Business Show Podcast

The Only One Business Show Podcast – Peter Lavers talks about Managing B2B Trust

October 21, 2022/in B2B Trust, News /by Peter Lavers

The Only One Business Show Podcast – Peter Lavers talks about Managing B2B Trust James Nathan, is one of the world’s top 30 global gurus in customer service an… Read more

Trust: the growth engine of B2B customer relationships

Institute of Sales Professionals Webinar – Dr Mark Hollyoake Talks about Trust

October 7, 2022/in News /by Ellie Luk

Trust: the growth engine of B2B customer relationships Dr Mark Hollyoake Joins the panel at the Institute of Sales Professionals Trust seems to be the buzzword of the moment in Bus… Read more

Institute of Professional Sales - KAM Club Launch image

Institute of Sales Professionals KAM Club Launch – Dr Mark Hollyoake joins the panel

August 17, 2022/in News /by Ellie Luk

Institute of Sales Professionals Launches the KAM Club The practices and processes for managing and growing customer portfolios is in constant flux, particularly with k… Read more

Peter Lavers Features in SAS Step Programme

July 7, 2022/in News /by Ellie Luk

SAS, the leader in analytics and artificial intelligence, is providing a free re-skilling and employment initiative to help repair the economy, empower the country’s w… Read more

David Brown joins Customer Attuned

March 24, 2022/in News /by Ellie Luk

We are pleased to welcome David Brown to the Customer Attuned team. David helps businesses generate profitable growth by developing strategies to attract new customers and buil… Read more