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New Event: Making Customer Centricity a Reality

New Event: Making Customer Centricity a Reality Wednesday 16th June 2021 09:30 – 11am BST We are pleased to announce our next event in June: Our subject for discussion will b… Read more
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Peter Lavers Voted Top CX Influencer by Onalytica

We’re happy to report that our founding director Peter Lavers has been voted by Onalytica, Who’s Who in CRM report. You can read the full Who’s Who in CRM report by clic… Read more
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Featured in CX Magazine: Building B2B Trust for Customer Centricity

Featured Article In CX Magazine by Peter Lavers, Co-Founder and CX Influencer April 2021 Building B2B trust can enable businesses sustainable growth, customer-centricity, an… Read more
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Why treating customers fairly should be a top priority

As an independent customer experience expert on the SAS Collaborators Programme, I’m delighted to have my new blog “Why treating customers fairly should be a top pr… Read more
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Peter Lavers Voted as top CX Professional

We’re happy to report that our founding director Peter Lavers has been voted by the readers of the UK’s Customer Experience (CX) Magazine as one of the top 50 CX Profes… Read more
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Customer Attuned welcomes Paul Cranston to the team

We are pleased to welcome Paul Cranston to the Customer Attuned team. Paul helps organisations better understand their customers so that their marketing and customer managemen… Read more
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Season’s Greetings from Customer Attuned

Sending Season’s Greetings from all of us at Customer Attuned to you ! What a year it has been for all of us! Wishing each and every one of you a peaceful time during the festive s… Read more
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Supporting clients as they manage their new homeworkers

One thing that we haven’t been short of in social media this year, has been articles and advice aplenty on how to deal with the challenges posed by Covid19, but what about articles on… Read more
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Managing customer relationships in a virtual world

In recent months, we have been responding to the challenge that many of our clients have been facing in working in a largely virtual world due to Covid-19 lockdown restrictions. We… Read more
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