As our business prepares to host a panel discussion ‘Adapting to new normal customer behaviour’ that explores amongst other things, the impact of the Covid19 pandemic on changin… Read more
As part of our ongoing engagement with one of our clients, Bupa, we have recently designed and delivered a new virtual classroom session to members of the UK Insurance Account Mana… Read more
Resilience has always been a hot topic in leadership circles across industries, just last year we held two events in Edinburgh and Birmingham where we looked at the importance of p… Read more
In addition to further strengthening our relationships with several existing clients in 2019, Customer Attuned have been delighted to work with a number of new clients over the p… Read more
Customer Attuned co-founder Peter Lavers has again been named as a top influencer in the realm of Customer Experience (CX).
The list has been created by Exceeders – an IT community… Read more
Following our successful breakfast event in Edinburgh earlier in the year, we are delighted to be running a similar event in Birmingham on 17th October. Our thanks to Barclays who… Read more
We have recently been working with a couple of clients to help develop the capability of their sales/business development teams to help improve the acquisition of new, profitabl… Read more
Are you new to marketing or strategy in B2B insurance? Or have you worked in the industry for a while and want to add more value to propositions, relationships and customer strategi… Read more
In one of our recent articles, we looked at some of the outputs from discussions held at our breakfast event in Edinburgh looking at the challenges associated with turning busines… Read more
