Tag Archive for: Research
Trust is a key dynamic in business to business (B2B) relationship success. It is often quoted and referenced, yet little understood.
It has taken me over five years of academic doc… Read more
3 vital B2B findings from Dimension Data’s 2019 CX Report
/in Business Capabilities /by Peter LaversCX expert Peter Lavers deep-dives Dimension Data’s 2019 Global Customer Experience Benchmarking Report to explore three key subjects that are vital for every B2B compan… Read more
Trust in Me ~ now three years in
/in News /by Dr Mark HollyoakeMark Hollyoake shares insights from his doctorate on trust within B2B
What do we really know about trust? It may be the subject of numerous books and conference papers, bandied abo… Read more