Blog, Customer Centricity, Customer Experience Improvement, Customer Relationship Strategy Playbooks in customer experience managementIn my role as a consultant and adviser to companies across sectors, I am increasingly coming across and hearing about the utilisation of playbooks in customer experience managem… Read more March 28, 2022/by Peter Lavers https://customerattuned.com/wp-content/uploads/2022/03/Playbook-in-CX.png 1260 2240 Peter Lavers https://customerattuned.com/wp-content/uploads/2016/05/logo.png Peter Lavers2022-03-28 21:04:372022-04-04 09:45:38Playbooks in customer experience management
