Tag Archive for: partnership survey

Should you implement NPS in B2B?  

Should you implement NPS? Top 5 Critical Factors when considering a VoC Programme in B2B  Customer Attuned Customer Strategy Consultant Peter Lavers, asks whether B2B organisa… Read more

Customer Centricity Corner with Peter Lavers – Partner Relationship Survey

Customer Centricity Corner with Peter Lavers – Partner Relationship Survey The subject of this discussion is our Partner Relationship Survey (or Partnership Survey), which is… Read more