Managing your Teams Resilience For Leaders

Managing the resilience of your teams is still a key item on the agenda for the new hybrid style of working, as teams start to come back to the office. Last year, as we all went into lock… Read more

Three Signals your company might not be customer centric

Peter Lavers, CX Influencer and Co-Founder of Customer Attuned, shares in this video The Three Signals your Company might not be Customer Centric. Clip taken from our panel discu… Read more

Digital Transformation in Healthcare Panel Discussion – Part 4

“Is industry trusted by NHS to deliver digital transformation whilst truly addressing patient needs?” In this question time style panel discussion, industry exp… Read more

Digital Transformation in Healthcare Panel Discussion – Part 3

“Is industry trusted by NHS to deliver digital transformation whilst truly addressing patient needs?” In this question time style panel discussion, industry exp… Read more

Digital Transformation in Healthcare Panel Discussion – Part 2

“Is industry trusted by NHS to deliver digital transformation whilst truly addressing patient needs?” In this question time style panel discussion, industry exp… Read more

Digital Transformation in Healthcare Panel Discussion – Part 1

“Is industry trusted by NHS to deliver digital transformation whilst truly addressing patient needs?” In this question time style panel discussion, industry exp… Read more

Dr Mark’s Virtual Tea Time Chat with Dr Jeremy Noad

In this episode, Dr Mark Hollyoake asks Dr Jeremy Noad, from The International Journal of Sales Transformation, what the role of sales looks like coming out of lockdown and as CEO&… Read more

Amanda Cromhout, CEO of Truth interviews Peter Lavers, CX Influencer

Peter Lavers recently took part in this webinar with Amanda Cromhout, CEO of South Africa’s leading loyalty programme experts, Truth. It was a wide-ranging discussion coverin… Read more

Making Customer Centricity a Reality Q3 – Panel Discussion – June 2021

How customer centric is your company? Does your customer strategy have the best of intentions, but in reality, is disjointed leaving the customer frustrated?   In our lates… Read more

Making Customer Centricity a Reality Q2 – Panel Discussion – June 2021

How customer centric is your company? Does your customer strategy have the best of intentions, but in reality, is disjointed leaving the customer frustrated?   In our lates… Read more