Ellie Luk, Author at Customer Attuned

About Ellie Luk

Ellie is responsible for a number of areas at Customer Attuned; as Director, she is responsible in ensuring the company delivers against the company strategy.

As Head of Marketing, Ellie handles the day-to-day execution and deployment of marketing and business development campaigns.

And as Project Manager, Ellie overseas clients projects keeping them on track and ensuring they are delivered within scope and on budget.

Entries by Ellie Luk

Mindtouch lists Peter Lavers as Customer Success Influencer

May 3, 2016/in News/by Ellie Luk

Peter Lavers has been selected by Mindtouch as one of The Top 100 Customer Success Consultants to engage with… for the 2nd year running!
This is the 2nd year Mindtouch has exe… Read more

Top CRM & Marketing Experts to Stalk on Twitter

April 22, 2016/in News/by Ellie Luk

We’re delighted to announce that Customer Attuned’s Head of Relationship Quality, Peter Lavers, has been voted as CRM & Marketing Expert to stalk on BellyCard’s Top… Read more

Strategic CRM for Business Leaders Master Class

March 14, 2016/in Business Capabilities/by Ellie Luk

Customer Relationship Management (CRM) has strategic influence far beyond Sales and Marketing. Microsoft Dynamics CRM outlines the prospects’ journey through the business t… Read more

Mark Hollyoake will be a guest speaker at eBECS Master Class on Strategic CRM for Business – 30 March, Swindon

March 2, 2016/in News/by Ellie Luk

Customers are changing, and so is CRM. CRM is no longer the sole preserve of Sales and Marketing; it’s a strategic issue that’s central to the future success and profitability of yo… Read more

Webinar on March 10: Using a Systemic Process to Unlock Value for Your Customers

February 17, 2016/in News/by Ellie Luk

“Customer power is shifting, and the trajectory is dynamic. Buoyed by enhanced consumer choice and a proliferated omni-channel environment, the growing challenge call… Read more

B2B Thought Leadership Shared at Loughborough and Edinburgh Napier Universities

February 1, 2016/in News/by Ellie Luk

Customer Attuned continues to develop and share thought leadership on B2B Customer Management. Last week, Mark Hollyaoke was a guest speaker at the Loughborough and Edinburgh N… Read more

Peter Lavers listed on Vcare’s Top 50 Customer Care Influencers list

January 26, 2016/in News/by Ellie Luk

We’re delighted to announce that Customer Attuned’s Head of Relationship Quality, Peter Lavers, has again been recognised as a leading influencer in the field of Customer care a… Read more

In the news…International Journal of Sales Transformation features the B2B “Golden Threads” Strategic Priorities

January 22, 2016/in News/by Ellie Luk

Read how B2B industries scored their strategic priorities for 2018 (which means starting critical changes now!) in the results from the Golden Threads Research, as featured in t… Read more

In the news… What Strategic Priorities B2B Companies want to reach by 2018

December 1, 2015/in News/by Ellie Luk

Featured in the December 2015 issue of Customer Experience Magazine… Peter Lavers discusses the Strategic Priorities B2B Companies want to reach by 2018.
Click on the ima… Read more

Strategic Priorities of B2B Customer Management – Results Issued

October 29, 2015/in News/by Ellie Luk

Can businesses have both acquisition and retention dominant in their corporate DNA?
Customer Attuned and its partners carried out an international research study over the summ… Read more