Dr Mark Hollyoake is featured as a leading authority on B2B Trust in Trust Across America
Dr Mark Hollyoake Features in US Think Tank: Trust Across America
It is our pleasure to announce that Dr Mark Hollyoake has been selected by Trust Across America, as a leading authority on Business to Business Trust.
Trust Across America’s mission is to help enhance trustworthy behaviour in organisations. They like to think of themselves as social innovators who are neither a non-profit nor a profit-seeking entity – rather, and seek to be self supporting through modest and voluntary fees for some of our services.
Their objective is to help organisations become more trustworthy. Most of their work cuts across organisational and disciplinary boundaries. They seek to unite previously separate individuals and organisations under the common cause of furthering organisational trust.
Please join us in congratulating Dr Mark Hollyoake on this worthy accolade.
Download the latest publication here
He is an expert in B2B Customer Experience and Customer Management. This includes CM strategy development; execution of improvement plans (incl. organisational modelling for customer management); programme design; and partnership & alliance development.
Mark's applied work across FMCG, industrials, medical devices, financial services, business services and construction has led to organisations making, significant improvements to their customer management. A large focus of this work has been moving organisations up the Trust Ladder to enable them to benefit from reduced cost to serve, while continuing to innovate and deliver mutual value.
Mark is a Fellow of the Chartered Institute of Marketing and Member of the Institute of Sales and Marketing Management. He holds an MBA in strategy from Henley Business School.
- Excessive Trust – When Trust Goes Wrong - October 29, 2024
- Identification Based Trust - October 21, 2024
- Introducing Knowledge Based Trust - October 15, 2024
