It is essential that your people are equipped with the right skills and capabilities to deliver within a challenging cost conscious world.
In B2B your reliance on the knowledge, skill and capability of your people to deliver the right solutions to your clients is paramount. The need for training and developing your people in today’s cost conscious world has increased because the market place is more competitive.
Highly skilled people:
- develop the right propositions
- sell solutions and value
- deliver class leading account management
Our suite of training programmes focus on the key areas of customer management that can make a difference to your business, and that can work together with your in-house training or independently.
Cutting edge development programmes
Created through our work with large B2B organisations and academic institutes, our programmes provide a rigorous approach which includes practical applications and the latest thinking from commercial research.
All programmes will:
- Introduce new knowledge and skills into your teams
- Link to key performance indicators to measure the impact
- Enable you to embed and develop ‘Champions’ to motivate and stimulate commercial change
- Be highly interactive and focussed on practical case studies
- Be delivered by experts in their field
- Be adaptable for delivery in a virtual or face to face classroom
We will provide guidance and support to help you put in place a series of embedding activities to ensure you have the tools to execute your new learning.
CHOOSE A SERVICE
Our Services help you maximise value, optimise satisfaction and minimise account attrition:
