LEADERSHIP TEAM
Peter Lavers is co-founder and Director of Customer Attuned Ltd. An expert in CRM and customer experience management …
Alan brings an exceptional blend of Customer Management expertise combined with in-depth knowledge of capability development…
Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong.
Mark is co-founder and an Associate Director of Customer Attuned Ltd, holds a PhD from the University of Southampton and is an expert in Trust in B2B, Customer Experience and Customer Management.
Paul helps organisations better understand their customers so that their marketing and customer management can be more effective.
Ali has over 20 years’ experience in facilitating leadership programmes at all levels of seniority across multiple industries including Telecoms, Utilities, Finance and Retail.
David is an experienced business development & strategy leader, having operated at senior level in developing businesses for 4 major insurance and financial services companies
SENIOR ASSOCIATES
Gary has significant commercial experience gained with FMCG companies such as Diageo, Reckitt Benckiser, GSK, Unilever and Cadbury’s.
Richard has extensive executive experience in leading international consumer businesses such as Fonterra, United Biscuits, Pfizer and Essity. His focus is Strategy, Customer Development, Leadership & Coaching and Marketing & Innovation.
Andy Field joined Customer Attuned as a non-executive Director in May 2018. Andy is a highly experienced executive and non-executive.
Over 30 years as an international telecoms & technology executive, Calum has managed sales, operational, product and R&D teams across EMEA, the US and India in a variety of line management and cost transformational roles.
Chris Hudd is an experienced trainer/consultant who has previously worked for several of the UK’s leading consultancies …
Paul Weston is one of the few senior consultants who can engage on the same challenge with Senior Leadership teams and with database designers and administrators. He is often involved in projects to ensure that technology or information projects are in the right shape to drive business value.
Jon is a cross-sector expert in all things Digital, he specialises in web design, development and user journeys.
Expert in developing and delivering high impact learning programmes to meet the needs of clients.
Jill MacLean is an experienced Learning and Development, Change and Organisation Design consultant passionate about helping people and organisations flourish in their work.