Tag Archive for: Customer Value Management

Merlin Stone

How effective customer management can add value to your customers

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How effective customer management can add value to your customers while improving your bottom line By Mark Hollyoake and Professor Merlin Stone Luvata supplies components and m… Read more
Benjamin Tresham

Would you like to increase your broker revenues by up to 37%?

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The Hidden Opportunity Recent research into the relationships between brokers and insurance companies has revealed a significant opportunity to increase the overall share… Read more
Peter Lavers

Why B2B companies need to become more attuned to their clients

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Austria’s Prince Clemens von Metternich is said to have made the quote “When France sneezes, Europe catches a cold” when commenting on the impact of the French Revol… Read more
Ellie Luk

The Great Debate (4) – What Does Leading Edge Mean to B2B Customer Management?

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In the fourth instalment of The Great Debate, three senior executives: Chris Russel of Luvata, Nigel Brotherton of Volkswagen Group UK and Mairead McSweeney of BT Business Irela… Read more