Top Microsoft Partner eBECS gets Customer Attuned
Award winning Microsoft Dynamics reseller, eBECS, knows that to stay on top of its game it makes sound commercial sense to run a health-check on its customer management capabilit… Read more
The Great Debate (4) – What Does Leading Edge Mean to B2B Customer Management?
In the fourth instalment of The Great Debate, three senior executives: Chris Russel of Luvata, Nigel Brotherton of Volkswagen Group UK and Mairead McSweeney of BT Business Irela… Read more
The Great Debate (4) – What Does Leading Edge Mean to B2B Customer Management?
“What is the point of innovation for innovation’s sake, if your customer does not benefit?
– Nigel Brotherton
In the fourth installment to the series of conferences create… Read more
The Great Debate (3) – What B2B and B2C can learn from each other?
Our June Customer Management Great Debate was held at the glorious Queen’s House in Greenwich, London, followed by a guided tour of the inspirational Cutty Sark, the world’s most… Read more
Customer Attuned Appoints Professor Merlin Stone as a new Director
Customer Attuned Limited announced today that Professor Merlin Stone will be joining their board adding more weight to their research division. Professor Stone comes with a wea… Read more
The Great Debate (2) – Making B2B Partnerships work – Lord’s Cricket Ground
50 of the brightest B2B industry Sales Support Managers, Customer Experience, Retention Managers, Regional Sales Directors, Supplier Relationship Managers, Programme Mana… Read more
The Great Debate – Event 2 – Making B2B Partnerships Work at Lord’s Cricket Ground
In the second Great Debate, held at Lord’s Cricket Ground in February, we considered how to make our B2B partner relationships work better and how using that knowledge and insight… Read more
building a culture of customer centricity based on B2B Trust
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