Are you ready for the Digital Personalisation Revolution
80% of CMO’s aren’t ready for the automation revolution, how will you manage it?
- Plotting your user/customer journey
- Understand the main customer touch points and how to best exploit them
- Start understanding how to best integrate on-line and offline processes
- Learn who the major providers are in the field
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- Digital Personalisation – The Revolution is upon us! Integrating online and offline interactions - July 2, 2015
- Digital Personalisation – The Revolution is upon us! Plotting the user Journey - June 29, 2015
- Digital Personalisation – The Revolution is upon us! Part I, developing Personas - June 23, 2015